Innov-is XP1

FAQs & Troubleshooting

FAQs & Troubleshooting

Bobbin thread breaks

 

  • Bobbin is set incorrectly.

    Reset the bobbin thread correctly.
    Refer to How do I set the bobbin?


     
  • Bobbin thread is incorrectly wound.

    Use a correctly wound bobbin.
    Refer to How do I wind the bobbin?
     

     
  • There are scratches on the bobbin or it doesn’t rotate properly.

    Replace the bobbin.
    Refer to How do I set the bobbin?


     
  • Thread is twisted.

    Use scissors, etc. to cut the twisted thread and remove it from the race, etc.


     
  • A bobbin designed specifically for this machine is not being used.

    Incorrect bobbins will not work properly.
    Only use a bobbin designed specifically for this machine.
    Refer to How do I set the bobbin?

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.