Innov-is XP1

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I hoop the fabric in the embroidery frame?

Use fabrics with a thickness of less than 3 mm (approx. 1/8 inch). Using fabrics thicker than 3 mm (approx. 1/8 inch) may cause the needle to break.

  • When embroidering fabric layers filled with thick batting, for example, a better result can be achieved by adjusting the embroidery foot height in the embroidery settings screen. Press  , and select page 8. Touch the number beside Embroidery Foot Height in the embroidery settings screen. Adjust the embroidery foot height for thick or puffy fabrics.
  • To increase the space between the embroidery foot and the needle plate, set the Embroidery Foot Height to a larger number.
  • In the case of thick terry cloth towels we recommend that you place a piece of water soluble stabilizer on the top surface of the towel. This will help to reduce the nap of the toweling and result in more attractive embroidery.





Attaching Iron-on Stabilizers (Backing) to the Fabric

Always use a stabilizer material for embroidery when embroidering stretch fabrics, lightweight fabrics, fabrics with a coarse weave, or fabrics which cause pattern shrinkage. Otherwise, the needle may break and cause injury. Not using a stabilizer material may result in a poor finish to your project.



  1. Use a piece of stabilizer which is larger than the embroidery frame being used.
    (1) Size of the embroidery frame
    (2) Iron-on stabilizer (backing)

  2. Iron the iron-on stabilizer material to the wrong side of the fabric.
    (1) Fusible side of stabilizer
    (2) Fabric (wrong side)

    When embroidering on thin fabrics such as organdy or lawn, or on napped fabrics such as towel or corduroy, use water soluble stabilizer (sold separately) for best results. The water soluble stabilizer material will dissolve completely in water, giving the project a more attractive finish.






Types of Embroidery Frames

Embroidery field
408 mm × 272 mm
(approx. 16 inches × 10-5/8
Embroidery field
240 mm × 240 mm
(approx. 9-1/2 inches × 9-1/2
Embroidery field
180 mm × 130 mm
(approx. 7 inches × 5 inches)
Embroidery field
100 mm × 100 mm
(approx. 4 inches × 4 inches)


Other optional embroidery frames can be used. When choosing frames that do not appear on the screen, be sure to check the design size of the embroidery field of the optional frame. Check with your authorized Brother dealer for frame compatibility. Select a frame that matches the pattern size. Included frame options are displayed on the LCD.

(1) Highlighted: Can be used
(2) Shaded: Cannot be used






Inserting the Fabric

If the fabric is not securely held in the embroidery frame, the embroidery design will embroider out poorly. Insert the fabric on a level surface, and gently stretch the fabric taut in the frame. Follow the steps below to insert the fabric correctly.



  1. Lift-up and loosen the frame adjustment screw and remove the inner frame.
    (1) Frame adjustment screw
    (2) Inner frame

  2. Lay the fabric right side up on top of the outer frame.

  3. Re-insert the inner frame making sure to align the inner frame’s  with the outer frame’s .

    (1) Inner frame’s
    (2) Outer frame’s

  4. Slightly tighten the frame adjustment screw, and then remove the slack in the fabric by pulling on the edges and corners.

  5. Gently stretch the fabric taut to keep the fabric from loosening after stretching.
    * After stretching the fabric, make sure the fabric is taut.  
    * Make sure the inside and outside frames are even before you start embroidering.  
    (1) Outer frame
    (2) Inner frame
    (3) Fabric

  6. Tighten the frame adjustment screw.


  7. Return the frame adjustment screw to its initial position.

    You can use the included multi-purpose screw driver setting the position to 3, when you loosen or tighten the frame adjustment screw.






Inserting Fabric into Embroidery Frame (408mm × 272 mm (approx. 16 inches × 10-5/8 inches))



  1. Lower the lever.

  2. Loosen the frame adjustment screw by hand, and then remove the inner frame.

  3. Refer to steps 3 through 6 of Inserting the Fabric to hoop the fabric.

  4. Tighten the frame adjustment screw by hand.

    Do not overtighten the screw.

  5. Return the lever to its original position.






Using the Embroidery Sheet (sold separately)

When you want to embroider the pattern in a particular place, use the embroidery sheet with the frame.



  1. With a chalk pencil, mark the area of the fabric you want to embroider.
    (1) Embroidery pattern
    (2) Mark

  2. Place the embroidery sheet on the inner frame. Align the guide lines on the embroidery sheet with the mark you made on the fabric.
    (1) Inner frame
    (2) Guide line

  3. Gently stretch the fabric so there are no folds or wrinkles, and press the inner frame into the outer frame.
    (1) Inner frame
    (2) Outer frame

  4. Remove the embroidery sheet.




If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XP1, Innov-is XP2

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