FAQs & Troubleshooting

FAQs & Troubleshooting

When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?

It depends on the following conditions:

Paper Type Setting

Machine Operation Mode



B/W PC Printing Mode


Plain Paper  Black
Inkjet Paper  Cyan + Magenta + Yellow + Black
Glossy Paper   Cyan + Magenta + Yellow
Transparencies Cyan + Magenta + Yellow
Slow Drying Paper   Cyan + Magenta + Yellow + Black





B/W Copy Mode


Plain Paper    Black
Inkjet Paper    Black
Glossy Paper   Cyan + Magenta + Yellow
Transparencies  Cyan + Magenta + Yellow




B/W Fax Reception Mode


Plain Paper Cyan + Magenta + Black
Inkjet Paper Cyan + Magenta + Black
Glossy Paper   Cyan + Magenta + Black
Transparencies Cyan + Magenta + Black





The machine uses color ink to clean the ink jet nozzles.
Refer to the Related FAQ at the end of the page for detail of "Cleaning" and "Grayscale Printing".





If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-120C, FAX-1840C, MFC-210C, MFC-215C, MFC-410CN, MFC-425CN, MFC-5440CN, MFC-5840CN, MFC-620CN, MFC-640CW

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