DCP-115C

FAQs & Troubleshooting

FAQs & Troubleshooting

Is there any way to view how much ink is remaining?

You can check the ink status by running the Status Monitor (Status Monitor is installed automatically when installing the MFL-Pro Suite) or from the control panel. Follow the steps listed below to check the ink status.

 


1.Check the ink status from the control panel
  1. Press the Ink or Ink Management key on the control panel.
  2. Press the up or down navigation key until Ink Volume appears and press Menu/Set or Set.
  3. Press the up or down navigation key to select the color you want to check.
    The LCD will display 7 boxes. When the ink is full, the 7th box will be black. As the ink is used, the black box will move to the left towards the minus sign (-).


  1. Press Stop/Exit.

2.Check the ink status from the Status Monitor utility

*Windows users:

  • Double-click the icon in the tasktray.

--OR-- 

  • Display the Status Monitor from
    Start-->All Programs (or Programs)-->Brother-->MFL-Pro Suite MFC(DCP)-XXXX-->Status Monitor-->Brother MFC(DCP)-XXXX Printer on your computer.

 

 

--OR--

  • Display the Status Monitor from
    Start-->All Programs (or Programs)-->Brother-->MFL-Pro Suite MFC(DCP)-XXXX-->ControlCenter2 on your computer. Click on DEVICE SETTING on the left options then click on Ink Level button.

 

*Mac OS X users:

  • Display the Status Monitor from
    Macintosh HD/Library/Printers/Brother/Utilities on your computer.

 

--OR--

  • Display the Status Monitor from:
    Macintosh HD/Library/Printers/Brother/Utilities/ControlCenter on your computer. The ControlCenter icon will be in the menu bar. Click the icon and choose Open. Click on DEVICE SETTINGS on the left options then click on Ink Level button.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-115C, DCP-120C, MFC-215C

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