DCP-115C

FAQs & Troubleshooting

FAQs & Troubleshooting

Why does my computer become unresponsive when using the USB interface to connect the Brother machine?

When the Brother machine is connected using the USB interface and the computer is not used or idle for a period of time the computer may become unresponsive. This is caused by the "Power Management" feature of your computer. To correct this issue, please set Power Management to OFF in your system BIOS setting.


To change the BIOS setting, please refer to the user's guide or contact the manufacturer of your computer.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-135C, DCP-150C, DCP-330C, DCP-350C, DCP-540CN, DCP-560CN, DCP-8020, DCP-8025D, FAX-1820C, FAX-1840C, FAX-2480C, FAX-2820, FAX-2850, FAX-2920, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-260C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-465CN, MFC-4800, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-620CN, MFC-640CW, MFC-665CW, MFC-685CW, MFC-7220, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8820D, MFC-8840D, MFC-885CW, MFC-9160, MFC-9180, MFC-9420CN, MFC-9660, MFC-9880

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: €Are there any comments you would like to add?

Please note this form is used for feedback only.