FAQs & Troubleshooting

FAQs & Troubleshooting

When viewing the scanned documents in my Android™ mobile device using the Brother Image Viewer application, all the even-numbered pages are blank.

The initial settings for the Scan to USB function of your Brother machine is set to Duplex(two-sided) Scanning. Because of this, even numbered pages will be blank when you scan single-sided documents and save them into mobile device.

The Brother Image Viewer app on your mobile device has a function for deleting even numbered pages.
Follow the steps below to delete the blank even number pages.


  1. Open the Launcher on your Android™ mobile device.
  2. Tap the Brother Image Viewer icon. The list of documents will be displayed.
  3. Choose the scanned data that has the blank even numbered pages and the thumbnail display will appear.
  4. Tap Menu and then tap Edit Image or Select page(s) to delete.
  5. On the upper side of the display, tap even numbered pages  to choose even numbered pages.
  6. Tap Delete and then tap OK to confirm.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2100, ADS-2100e, ADS-2600W, ADS-2600We, ADS-2800W, ADS-3000N, ADS-3600W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.