Model discontinued. This page is no longer updated.

Why doesn't my machine turn on when Power key is pressed?

Make sure that the batteries are inserted with their positive and negative poles pointing in the correct direction.

If the batteries is running low, the power does not turn on.

Insert six new AA-size alkaline batteries, making sure that the positive (+) and negative (-) ends of the batteries match the positive (+) and negative (-) marks inside the battery compartment.

  • If rechargeable batteries are installed, recharge all batteries.

  • Make sure that the AC adapter designed for this machine is used.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-1400, PT-1650, PT-E550W

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