Model discontinued. This page is no longer updated.

The ink ribbon has become separated from the spool and is coming out of the cartridge. What should I do?

Unfortunately, if the ink ribbon is broken it cannot be repaired. Please contact the sales outlet where the tape cassette was purchased or  click "Contact Us" in the top right corner of this page to contact Brother Customer Service.


If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-1180

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