TJ-4020TN
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
How do I clean / maintain my printer?
> Clean the Sensors
> Clean the Tear Bar/ Peel Bar
> Clean the Exterior/ Interior
Clean the Sensors
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Turn off the printer.
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Open the Media Cover.
![Open the Media Cover Open the Media Cover](/g/b/img/faqend/faqp00001434_014/au/en/2387436/g_001.gif)
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Push the Print Head Release Lever to open the Print Head.
![Open the Print Head Open the Print Head](/g/b/img/faqend/faqp00001434_014/au/en/2387437/g_030.gif)
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Use compressed air or vacuum to clean the Black Mark Sensor and Gap Sensor.
![Clean the Black Mark Sensor and Gap Sensor Clean the Black Mark Sensor and Gap Sensor](/g/b/img/faqend/faqp00001434_014/au/en/2387440/g_025.gif)
1. Black Mark Sensor
2. Gap Sensor
We recommend cleaning the sensors once per month.
Clean the Tear Bar/ Peel Bar
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Turn off the printer.
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Open the Media Cover.
![Open the Media Cover Open the Media Cover](/g/b/img/faqend/faqp00001434_014/au/en/2387436/g_001.gif)
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Wipe the Tear Bar and the Peel Bar with a lint-free cloth dipped in isopropyl alcohol or ethanol, as needed.
![Wipe the Tear Bar and the Peel Bar Wipe the Tear Bar and the Peel Bar](/g/b/img/faqend/faqp00001434_014/au/en/2387441/g_026.gif)
1. Tear Bar
2. Peel Bar
Clean the Exterior/ Interior
Exterior: Wipe with a lint-free cloth dipped in water, as needed.
Interior: Use a brush or vacuum, as needed.
If your question was not answered, have you checked other FAQs?
Have you checked manuals?
If you need further assistance, please contact Brother customer service:
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