Innov-is XJ2
FAQs & Troubleshooting
Introducing Brother My Design Snap application
Brother My Design Snap
The mobile application that you can transfer images from your smart device to your machine.
Instructional video
Let's take a look at how to use My Design Snap application with the machine.
FAQs & Troubleshooting
Find frequently asked questions and troubleshooting information for My Design Snap.
Compatible models
Innov-is XJ1, Innov-is XE1, Innov-is BP3600
Innov-is XJ2, Innov-is XE2, Innov-is BP3700
Innov-is XP1
(The machine is required to activate with the Upgrade kit II)
Innov-is XP2, Innov-is XP3
What is My Design Snap?
Wirelessly transfer images to your machine from your smart device with My Design Snap, a free application from Brother.
Transferred images can be displayed on your embroidery machine for design placement in the hoop, or design creation in My Design Center.
[Key Features]
Snap Capture with frame for embroidery pattern positioning in Embroidery edit
(* Availability depends on the embroidery machine model.)
Snap Capture with frame for pattern editing or creating in My Design Center
(* Availability depends on the embroidery machine model.)
Select image for pattern editing and creating in My Design Center
Supported operating systems and Devices
Android™: 5.0 or later
iOS: 10.0 or later (Compatible with iPhone, iPad, and iPod touch)
How to download and install My Design Snap
Click the link below for the mobile device you are using:
For Android™ Devices:
The latest Brother My Design Snap version is available on Google Play™ Store.
The application can be downloaded for free, but data charges for connecting to Google Play™ are borne by the customer.
Visit the app store for your mobile device to install My Design Snap.
For iOS Devices:
The latest Brother My Design Snap version is available on the App Store.
The application can be downloaded for free, but data charges for connecting to the App Store are borne by the customer.
Visit the app store for your mobile device to install My Design Snap.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3
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Getting Ready Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Operation Accessories Maintenance One Point Advice General Information Others Network Setting My Connection Sewing (Utility Stitches) Sewing (Character Decorative Stitches) Embroidering Preparation Operation Software Error messages General Problem Network Setting Instructional videos My Stitch Monitor My Design Snap Artspira
Introduction / How to (Video FAQs) My Connection Settings
Error Messages General Question Troubleshooting
Upper Threading Bobbin (Winding/Installing) Threading Presser foot Needle/Thread/Fabric Before Embroidering How to use (Video FAQs) Others
Presser foot Needle/Thread/Fabric Tips for sewing How to use (Video FAQs)
Needle/Thread/Fabric Tips for sewing
Embrodery patterns Needle/Thread Fabric/Stabilizer Embrodery frame Embroidery Edit Tips for embroidering How to use (Video FAQs)
Basic Operation Memory function Machine's Settings How to use (Video FAQs) Others
Accessories How to use (Video FAQs)
Cleaning Oiling Maintenance message How to care and maintenance (Video FAQs) Others
One Point Advice
General Information
Tips for Network Settings
Others
Problems during sewing Sewing result Foot controller
Problems during sewing Sewing result
Problems during embroidering Embroidering result Pattern's selection and editing Embroidery data
Bobbin (Winding/Installing)
Machine's Settings
Layout & Editing Embroidery data
Error Message on Machine's Display
General Problem
Wireless Network Settings
Getting Ready (Video) Operation (Video) Sewing (Video) Embroidering (Video) Optional feet (Video) General sewing accessories (Video) Care and Maintenance (Video)
General Question Instructional videos How to Troubleshooting Error Messages
General Question Instructional videos How to Troubleshooting Error Messages