Innov-is M370

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 24/01/2023
  • ID: faqh00101116_000

"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?

 

Cause

This message is displayed when the wireless security information (Authentication method, Encryption method, Network Key (password)) is incorrect.

 

 

Solution

Refer to the table below. and reconfirm the wireless security information (authentication method, encryption method and network key (password)).

 

Your machine supports the following authentication methods:

Authentication method Encryption method
WPA-Personal TKIP
AES
WPA2-Personal TKIP
AES
Open WEP
None (without encryption)
Shared key WEP

 

For more information, refer to "How to find the security information (SSID and network key) for your home network."

 

Related FAQs

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is F540E, Innov-is M330E, Innov-is M370, Innov-is M380D, Innov-is NQ3700D, Innov-is NV2700, Innov-is NV880E, Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3, PR1055X, PR680W / PR680WC

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