Innov-is XE2
![FAQs & Troubleshooting FAQs & Troubleshooting](/g/b/shared/img/module/icon_question_33.png) |
FAQs & Troubleshooting |
Loops appear on the surface of the fabric when embroidering
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The thread tension is incorrectly set.
Adjust the thread tension.
Refer to How do I adjust thread tension for embroidering?
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Under some conditions, based on the type of fabric, stabilizer, or thread being used, there may be some looping in the upper thread.
In this case, attach the included embroidery needle plate cover to the needle plate.
Refer to Using the embroidery needle plate cover.
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The combination of the bobbin case and bobbin thread is incorrect.
Change the bobbin case or bobbin thread so that the correct combination is used.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models
Innov-is XE1, Innov-is XE2, Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3
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