Innov-is XJ1

FAQs & Troubleshooting

FAQs & Troubleshooting

Fabric does not feed through the machine.

 

  • Feed dogs are set in the down position.

    Press image , and then turn the handwheel to raise the feed dogs.

     

  • Stitches are too close together.

    Lengthen the stitch length setting.
    Refer to How do I adjust a stitch width or length?


     
  • Wrong presser foot.

    Use the correct presser foot.


     
  • Needle is turned, bent or the point is dull.

    Replace the needle.
    Refer to How do I change the needle ?


     
  • Thread is entangled.

    Cut the entangled thread and remove it from the race.


     
  • Zigzag foot J is slanted on a thick seam at the beginning of stitching.

    Use the presser foot locking pin (black button on the left side) on zigzag foot J to keep the presser foot level while sewing.
    Refer to Tips for sewing thick fabrics.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XJ1, Innov-is XJ2

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.