Innov-is XE2
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FAQs & Troubleshooting |
Embroidery pattern does not sew out correctly.
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Thread is twisted.
Use scissors, etc., to cut the twisted thread and remove it from the bobbin case, etc.
And then, reinstall the bobbin thread and rethread the upper thread correctly..
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Thread tension is set incorrectly.
Adjust the thread tension.
Refer to How do I adjust thread tension for embroidering?
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Fabric was not inserted into the frame correctly (fabric was loose, etc.).
If the fabric is not stretched tight in the frame, the pattern may turn out poorly or there may be shrinkage of the pattern. Set the fabric into the frame correctly.
Refer to How do I hoop the fabric in the embroidery frame?
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Stabilizing material was not attached.
Always use stabilizing material, especially with stretch fabrics, lightweight fabrics, fabrics with a coarse weave, or fabrics that often cause pattern shrinkage. See your authorized Brother dealer for the proper stabilizer.
Refer to How do I hoop the fabric in the embroidery frame?
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There was an object placed near the machine, and the carriage or embroidery frame hit the object during embroidering.
If the frame bumps something during embroidering, the pattern will turn out poorly.
Do not place anything in the area where the frame may bump it during embroidering.
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Fabric outside the frame edges interferes with the free arm, so the embroidery unit cannot move.
Reinsert the fabric in the embroidery frame so that the excess fabric is away from the free arm, and rotate the pattern 180 degrees.
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Fabric is too heavy, so the embroidery unit cannot move freely.
Place a large thick book or similar object under the arm head to lightly lift the heavy side and keep it level.
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Fabric is hanging off the table.
If the fabric is hanging off the table during embroidery, the embroidery unit will not move freely.
Place the fabric so that it does not hang off the table or hold the fabric to keep it from dragging.
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Fabric is snagged or caught on something.
Stop the machine and place the fabric so that it does not get caught or snagged.
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Embroidery frame was removed during embroidering (for example, to reset the bobbin). The embroidery foot was bumped or moved while removing or attaching the embroidery frame, or the embroidery unit was moved.
If the embroidery foot is bumped or the embroidery unit is moved during embroidering, the pattern will not turn out. Be careful when removing or reattaching the embroidery frame during embroidering.
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Stabilizer is incorrectly attached, for example, it is smaller than the embroidery frame.
Attach the stabilizer correctly.
Refer to How do I hoop the fabric in the embroidery frame?
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