To use your machine connected to the PC of Windows Vista/ Windows7

If you connect your machine to the PC of Windows Vista/ Windows7, it will not work properly.

To use your machine connected to the PC of Windows Vista/ Windows7, please read the following.
  >>>How to confirm whether your machine supports Windows Vista/ Windows7 or not

Two cases below are possible cases:

CaseA: you have Windows Vista/ Windows7 only 

CaseB: you have another OS (Windows98SE/ Me/ 2000/ XP Home/Professional) other than Windows Vista/ Windows7



CaseA
 you have Windows Vista/ Windows7 only

 Please contact a dealer shop located near you.






CaseB
 you have another OS (Windows98SE/ Me/ 2000/ XP Home/Professional) other than Windows Vista/ Windows7
 

 Please be sure to install the program to your machine by a PC with Windows98SE/ Me/ 2000/ XP Home/Professional,
and refer to the page following "Downloads".

 

Please do NOT use Windows Vista/ Windows7 for this installation.

Once you install the program, you can upgrade your machine directly with Windows Vista/ Windows7 from the next version.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is 1500D/1500, QC-1000

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.