MFC-L8690CDW
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FAQs & Troubleshooting |
I cannot connect my machine to a Windows 11 computer via USB.
A Windows 11 update distributed by Microsoft in December 2021 will solve the following issues:
- Unable to detect your Brother machine when it is connected to your computer using a USB cable.
- Unable to change your Brother machine's settings.
- Unable to connect more than one Brother machine via USB.
Run Windows Update to apply the KB5008215 update for Windows 11.
Related Models
DCP-J1100DW, DCP-J1200W(XL), DCP-L2640DW, DCP-L3510CDW, DCP-L3520CDW, DCP-L3560CDW, HL-L1230W, HL-L2350DW, HL-L2375DW, HL-L2395DW, HL-L2400DW, HL-L2445DW, HL-L2460DW(XL), HL-L2464DW, HL-L2480DW, HL-L3230CDW, HL-L3240CDW, HL-L3270CDW, HL-L3280CDW, HL-L5100DN, HL-L5200DW, HL-L5210DN, HL-L5210DW, HL-L6200DW, HL-L6210DW, HL-L6400DW, HL-L6415DW, HL-L8240CDW, HL-L8260CDW, HL-L8360CDW, HL-L9310CDW, HL-L9470CDN, MFC-J1300DW, MFC-J4340DW(XL), MFC-J4440DW, MFC-J4540DW(XL), MFC-J491DW, MFC-J5330DW, MFC-J5340DW, MFC-J5730DW, MFC-J5740DW, MFC-J5845DW, MFC-J5855DW(XL), MFC-J5930DW, MFC-J5945DW, MFC-J5955DW, MFC-J6530DW, MFC-J6540DW, MFC-J6545DW, MFC-J6555DW(XL), MFC-J6730DW, MFC-J6740DW, MFC-J6930DW, MFC-J6935DW, MFC-J6940DW, MFC-J6945DW, MFC-J6955DW, MFC-J6957DW, MFC-J890DW, MFC-L2710DW, MFC-L2713DW, MFC-L2730DW, MFC-L2750DW, MFC-L2800DW, MFC-L2820DW, MFC-L2880DW(XL), MFC-L2920DW, MFC-L3745CDW, MFC-L3750CDW, MFC-L3755CDW, MFC-L3760CDW, MFC-L3770CDW, MFC-L5710DW, MFC-L5755DW, MFC-L5915DW, MFC-L6700DW, MFC-L6720DW, MFC-L6900DW, MFC-L6915DW, MFC-L8390CDW, MFC-L8690CDW, MFC-L8900CDW, MFC-L9570CDW, MFC-L9630CDN, MFC-L9670CDN
