MFC-620CN

FAQs & Troubleshooting

I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)

Install the scan driver.

Copy the following files under /usr/lib64/ to /usr/lib/.

For brscan Users:

/usr/lib64/libbrcolm.so.1.0.1
/usr/lib64/libbrscandec.so.1.0.0
/usr/lib64/sane/libsane-brother.so.1.0.7
/usr/lib64/sane/libsane-brother.so
/usr/lib64/sane/libsane-brother.so.1
/usr/lib64/libbrscandec.so.1
/usr/lib64/libbrcolm.so
/usr/lib64/libbrcolm.so.1
/usr/lib64/libbrscandec.so

For brscan2 Users:

/usr/lib64/libbrscandec2.so.1.0.0
/usr/lib64/sane/libsane-brother2.so.1.0.7
/usr/lib64/sane/libsane-brother2.so.1
/usr/lib64/sane/libsane-brother2.so
/usr/lib64/libbrcolm2.so.1.0.1
/usr/lib64/libbrcolm2.so
/usr/lib64/libbrscandec2.so.1
/usr/lib64/libbrscandec2.so
/usr/lib64/libbrcolm2.so.1

For brscan3 Users:

/usr/lib64/libbrscandec3.so.1.0.0
/usr/lib64/sane/libsane-brother3.so.1.0.7
/usr/lib64/sane/libsane-brother3.so.1
/usr/lib64/sane/libsane-brother3.so
/usr/lib64/libbrscandec3.so
/usr/lib64/libbrscandec3.so.1

Example
command(For brscan3 Users):

cp /usr/lib64/libbrscandec3.so.1.0.0 /usr/lib
cp /usr/lib64/sane/libsane-brother3.so.1.0.7 /usr/lib/sane
cp /usr/lib64/sane/libsane-brother3.so.1 /usr/lib/sane
cp /usr/lib64/sane/libsane-brother3.so /usr/lib/sane
cp /usr/lib64/libbrscandec3.so /usr/lib
cp /usr/lib64/libbrscandec3.so.1 /usr/lib

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

Go to the Manuals section

If you need further assistance, please contact Brother customer service:

Go to the Contact Us section

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