MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Remove Paper Scraps

MFC-J2330DW/MFC-J5330DW

  1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
    Press [Yes] to return to the Home screen.
  2. Press image[Settings]>[Maintenance]>[Remove Paper Scraps].
  3. Follow the instructions on the LCD to locate and remove the jammed paper.
    image

    During the procedure, you must load the Maintenance sheet (included with your machine) in Landscape orientation in the manual feed slot. (If you do not have the Maintenance sheet, use one sheet of A4 or Letter size thicker paper, such as glossy paper.)

    image

MFC-J2730DW/MFC-J5730DW/MFC-J5930DW

  1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps.
    Press [Yes] to return to the Home screen.
  2. Press image[Settings]>[Maintenance]>[Remove Paper Scraps].
  3. Follow the instructions on the LCD to locate and remove the jammed paper.

Related FAQs

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If you need further assistance, please contact Brother customer service:

Related Models

MFC-J5330DW, MFC-J5730DW, MFC-J5930DW

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