MFC-3420C
FAQs & Troubleshooting
Windows 10 Support Information
The drivers and utilities on the CD-ROM/ DVD-ROM for Windows 8 or earlier bundled with your Brother machine are NOT compatible with Windows 10. Review the information below about drivers and utilities for Windows 10.
Printer Driver *1
The Windows 10 operating system contains the appropriate drivers, or the Windows Update system provided by Microsoft® provides the appropriate drivers for your Brother machine. These drivers are called built-in drivers.
- The built-in drivers support the basic functions.
> Click here to see details .
Scanner Driver *2
(TWAIN Driver)
BRAdmin Light
Not supported
BRAdmin Professional
Web BRAdmin
ControlCenter
Status Monitor
PC-FAX Software
Remote Setup Software
PaperPort™/
Presto!® PageManager®
FaceFilter Studio
Note:
*1: For HL-1030 and HL-1230 Users, use the "Brother HL-1430" driver as an alternative.
*2: Available only for Brother machines with scanning function.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-135C, DCP-150C, DCP-330C, DCP-350C, FAX-1820C, FAX-1840C, FAX-2480C, FAX-2820, FAX-2850, FAX-2920, HL-1230, HL-1240, HL-1250, HL-1430, HL-1440, HL-1450, HL-2040, MFC-210C, MFC-215C, MFC-235C, MFC-240C, MFC-260C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-4800, MFC-5100C, MFC-7220, MFC-7420, MFC-9160, MFC-9180
Content Feedback
To help us improve our support, please provide your feedback below.
Error Messages Paper Feed / Paper Jam Print Scan Copy Telephone Fax Mobile Others Linux Product Setup Driver / Software Network Settings Consumables / Paper / Accessories Cleaning Specification OS Support Information
Printer Scanner / Scan Key Tool PC-FAX / Fax-modem
Error Message on Machine's Display Error Message on Computer Error Message on Mobile Device
Paper Jam
Cannot Print (via Network) Cannot Print (via USB / Parallel) Cannot Print (via Mobile Device) Print Quality Problem General Print Problem Print from Mobile Device Print Settings / Management Tips for Printing
Cannot Scan (via USB / Parallel) Cannot Scan (via Mobile Device) Scan Quality Problem General Scan Problem Scan from Mobile Device Scan from Computer (Windows) Scan from Computer (Macintosh) Scan Settings / Management Tips for Scanning
Cannot Copy
Telephone Problem Telephone Operation Telephone Settings
Advanced Networking
Cannot Send a Fax Cannot Receive a Fax General Fax Problem Fax Sending Operation Fax Sending Operation from Computer (PC-Fax) Fax Settings / Management
Android™ Device-related Problem Brother iPrint&Scan / Mobile Connect (Android™)
Machine problem
Machine Setup / Settings
Installing Drivers / Software Uninstalling Drivers / Software Driver / Software Settings Driver / Software tips
Consumables
Cleaning
Product Specification
Windows Support Macintosh Support