DCP-J172W

FAQs & Troubleshooting

FAQs & Troubleshooting

Scan a document and e-mail it as an attachment using the SCAN button on my Brother machine

You can scan a document directly into your default E-mail application and send the scanned data as an attachment by pressing the SCAN button on the control panel of your Brother machine.

  1. Load your document.

  2. Press Scan.

  3. Press the Up or Down arrow key to display Scan to E-mail.

  4. Press Scan to E-mail.

  5. (For network users)

    1. Press the Up or Down arrow key to display the destination computer you want to use to E-mail your document.
      Note:
      If the computer is not displayed, click here to see how to solve the issue.

    2. Press the destination computer name.

    3. If the LCD prompts you to enter a PIN, enter the 4-digit PIN for the destination computer on the LCD, and press OK.


  6. Do one of the following:

    • If you want to use the default settings, go to Step 12.

    • If you want to change the default settings, go to Step 7


  7. Press Options.

  8. Press Set with Touch Panel.

  9. Press ON.

    To use Set with Touch Panel, the ControlCenter software must be installed on a computer that is connected to the machine.


  10. Choose the settings for Scan Type, Resolution, File Type, Scan Size and Remove Background Color as needed.
    (Scan Size is only available for some models)

  11. Press OK.

  12. Press Start.
    The machine starts scanning the document, creates a file attachment, and launches your E-mail application, displaying the new E-mail.

You can scan from your computer with the useful application as ControlCenter. Click here to see how to use the ControlCenter with Windows/Macintosh.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-J172W, DCP-J4110DW, MFC-J4410DW

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