MFC-J5730DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 09/02/2010
  • ID: faq00002624_000

My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)

Please follow the steps below to solve the problem:



  1. For Windows 2000/XP Users: 
    Click Start => Printers and Faxes.

    For Windows Vista Users: 
    Click Start =>Control Panel => Printers.

  2. Right click on the printer icon for your machine and select Properties.

  3. Click the Advanced tab and uncheck Enable advanced printing features.

    Driver

  4. Click APPLY to save the settings then click OK.


If the problem continues, please contact Brother Customer Service from "Contact Us".

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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