When I make a copy the image or text is cut off. What can I do?
This issue may occur if the paper is loaded incorrectly in the paper tray or the paper size setting is not programmed as needed.
Loading the paper into the tray correctly
Paper should be loaded in the paper trays in portrait orientation. Do NOT load paper in the paper trays in landscape orientation.
Regardless of the paper size you are using, you must always load the paper into the paper tray so that the two longer edges of the paper face the left and right sides of the paper tray and the two shorter edges of the paper face the front and back of the paper tray.
Changing the paper size setting
When you change the size of the paper you load into your Brother machine, you must also change the paper size setting.
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