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Home > Troubleshooting > Paper Jams > Paper is Jammed in the Mailbox Unit

Paper is Jammed in the Mailbox Unit

Related Models:HL‑L6410DN / HL‑L6415DW
If the machine's control panel or the Status Monitor indicates that there is a jam in the Mailbox unit, follow these steps:
  1. Slowly remove the jammed paper out of the Mailbox bin indicated on the LCD.
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  2. If the error continues, open the Mailbox's back cover.
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  3. Slowly remove the jammed paper out of the Mailbox unit.
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  4. Close the Mailbox's back cover until it locks in the closed position.
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