MFC-9340CDW

FAQs & Troubleshooting

FAQs & Troubleshooting

Print a report that will show a listing of faxes I sent and received.

The Fax Journal report lists information about the last 200 incoming and outgoing faxes. Using this report, you can tell the date and time each fax was sent or received, the name or number the fax was sent to or received from (provided the Station ID has been set), and whether or not the transmission was successful. When the 201st fax is sent or received, the 1st fax is deleted from memory.

On the Fax Journal, TX indicates a fax you sent, while RX indicates a fax you received.

You can print this report on demand by following these steps:

 

  1. Press Settings(Settings). (This step might be skipped in some models.)
     
  2. Press All Settings.
     
  3. Press the Up or Down arrow key to display Print Reports.
     
  4. Press Print Reports.
     
  5. Press Fax Journal.
     
  6. Press Yes or OK.
     
  7. Press Home(Home).

In addition, you can set the Brother machine to print the Fax Journal report at regular intervals (every 50 faxes; every 6, 12, or 24 hours; every 2 or 7 days). The default setting is every 50 faxes. To set or change the interval at which the Fax Journal report prints, follow these steps:

  1. Press Settings(Settings). (This step might be skipped in some models.)
     
  2. Press All Settings.
     
  3. Press the Up or Down arrow key to display Fax.
     
  4. Press Fax.
     
  5. Press the Up or Down arrow key to display Report Setting.
     
  6. Press Report Setting.
     
  7. Press Journal Period.
     
  8. Press Journal Period.
     
  9. Press the Up or Down arrow key to choose an intervals.

    If you choose Every 50 Faxes, go to Step 13.

     

    • 6, 12, 24 hours, 2 or 7 days.
       

      The machine will print the report at the chosen time and then erase all jobs from its memory. If the machine's memory becomes full with 200 jobs before the time you chose has passed, the machine will print the Fax Journal report early and then erase all jobs from the memory. If you want an extra report before it is due to print, you can print it without erasing the jobs from the memory

       

    • Every 50 Faxes
       

      The machine will print the Fax Journal report when the machine has stored 50 jobs.

     

  10. Press Time, and then enter the time to start printing (in 24-hour format) using the keyboard on the Touchscreen. Press OK.
    (For example, enter 19:45 for 7:45PM.)

    When you set 12h Clock in the Date & Time setting, enter the time in 12-hour format.

  11. If you chose Every 7 Days, press Day.
     
  12. Press the Up or Down arrow key to display Every Monday, Every Tuesday, Every Wednesday, Every Thursday, Every Friday, Every Saturday or Every Sunday and then press the first day for the 7-day countdown.
     
  13. Press Home(Home).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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