MFC-J475DW

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 24/03/2016
  • ID: faq00000297_000

I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.

Currently, Brother software/drivers do not support scanning, PaperPort® or PC faxing in a Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012 environment. Only printing via network is supported in Windows Server 2003/ Windows Server 2008/ Windows Server 2008 R2/ Windows Server 2012.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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