HL-1240

FAQs & Troubleshooting

Printouts are with gray background.

Please check the following points:

Make sure you use paper that meets the recommended specifications.
To see what kind of paper you can use, click here.
Check the printer's environment - high temperatures and high humidity can increase the amount of background shading.
The toner cartridge maybe damaged. Put in a new toner cartridge.
To see how to replace the toner cartridge, click here.
The drum unit maybe damager. Put in a new drum unit.
To see how to replace the drum unit, click here.