Model discontinued. This page is no longer updated.

MFC-9420CN

FAQs & Troubleshooting

FAQs & Troubleshooting

I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?

You do not have Autorun set to ON in Windows®. Do the following to display the installation screen:


  1. Open Windows® Explorer or My Computer.

  2. Locate ' MFL_PRO(x:)', where x: is your CD-ROM drive and double click on it.

  3. Double click on setup.exe or Autorun.exe file.

  4. The CD-ROM installation screen will then be displayed.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DCP-110C, DCP-115C, DCP-120C, DCP-130C, DCP-330C, DCP-540CN, DCP-8020, DCP-8025D, MFC-210C, MFC-215C, MFC-240C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-4800, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-620CN, MFC-640CW, MFC-665CW, MFC-7220, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8860DN, MFC-9160, MFC-9180, MFC-9420CN, MFC-9660, MFC-9880

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