MFC-9325CW

FAQs & Troubleshooting

FAQs & Troubleshooting

Colors are light or unclear on the whole page

Colors are light or unclear on the whole page


Please check the following points to solve the problem:

  1. The drum unit or toner cartridges may not be installed correctly. Re-install the drum unit and toner cartridges.


  2. Make sure toner save mode is off in the control panel or the printer driver. Click here to see the details of how to change the toner save mode setting.

  3. Make sure that you choose the proper media type in the printer driver or in the machine's Paper Type menu setting.

  4. The toner may be solidified inside the toner cartridge. Take out all the drum unit and toner cartridge assemblies and then shake all four toner cartridges gently.

  5. Wipe the windows of all four LED heads with a dry lint free soft cloth. Click here to see the details of how to clean the LED head.

  6. Perform the calibration. Click here to see the details of how to carry out calibration.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

MFC-9125CN, MFC-9325CW

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.