RJ-4250WB

FAQs & Troubleshooting

FAQs & Troubleshooting

How can I connect the printer to my mobile device via Wi-Fi®?

Connecting your printer and a mobile device using Wireless Direct >>
Connecting your printer and a mobile device using Infrastructure mode >>

 

Connecting your printer and a mobile device using Wireless Direct

Connect your printer to a mobile device using Wireless Direct. Using this method, the printer serves as a wireless network access point.

 

Connect your printer as follows:

  1. Confirm the Wireless Direct settings of the printer from the computer using the Printer Setting Tool, or from the printer.

    Specifying the setting from the computer using the Printer Setting Tool
    1. Connect the printer and computer with a USB cable.
    2. Start the Printer Setting Tool on your computer, and click [Communication Settings].
    3. Confirm that [Wireless Direct] is selected for [Selected Interface] in the [General] tab.
    Specifying the setting from the printer
    1. On your printer, press the Menu /(Select) button to select the [WLAN] menu, and then press the Feed (Feed) / OK button.
    2. Press the Menu /(Select) button to select the [Mode] menu, and then press the Feed (Feed) / OK button.
    3. Select [Direct], and then press the Feed (Feed) / OK button. The Wireless Direct icon (Wireless Direct) icon appears on the printer's LCD.
  2. On the printer, press the Menu /(Select) button to select the [WLAN] menu, and then press the Feed (Feed) / OK button. Set [On/Off] to [On].

  3. Use your computer or mobile device to select the SSID of the printer. In the Wi-Fi settings screen of your mobile device, select the SSID of the printer and enter the password.
    • The factory default SSID and password are as follows:
      SSID: "DIRECT-*****_RJ-4250WB" where *****is the last five digits of the serial number. (You can find the serial number label on the bottom of the printer.)
    • The password: "425*****" where *****is the last five digits of the serial number.
    • For more information, see the FAQ: "Where can I find my Brother printer's serial number?".

 

Connecting your printer and a mobile device using Infrastructure mode

Connect your printer to a mobile device using a Wi-Fi access point/router.
 

Connect your printer as follows:

  1. First, write down the SSID (network name) and password (network key) of your Wi-Fi access point/router.
     
  2. Connect the printer and computer with a USB cable.
     
  3. On the printer, press the Menu/ (Select) button to select the [WLAN] menu, and then press the Feed (Feed) / OK button. Set [On/Off] to [On].
     
  4. Configure the Infrastructure Mode settings of the printer.

    Specifying the setting from the computer using the Printer Setting Tool
    1. Connect the printer and computer with a USB cable.
    2. Start the Printer Setting Tool on your computer, and click [Communication Settings].
    3. Select [Wireless LAN] for [Selected Interface] in the [General] tab, and select [Infrastructure] for [Communication Mode] in [Wireless Settings] in the [Wireless LAN] tab.
    Specifying the settings from the printer
    1. On the printer, press the Menu /(Select) button to select the [WLAN] menu, and then press the Feed (Feed) / OK button.
    2. Press the Menu /(Select) button to select the [Mode] menu, and then press the Feed (Feed) / OK button.
    3. Select [Infrastructure], and then press the Feed (Feed) / OK button.
       
  5. Start the Printer Setting Tool on your computer, and click the [Communication Settings] button.
    Select [Wireless Settings] in the [Wireless LAN] tab.
    Enter the SSID that you wrote down, or click [Search] and select the SSID from the displayed list.
     
  6. Enter the password as [Passphrase].

    The required information depends on the authentication method and encryption mode; enter only the information relevant to your network environment.

  7. Click [Apply].
    When the connection between the printer and your Wi-Fi access point/router is established, the (Wi-Fi) icon appears on the printer's LCD. Computers and mobile devices that are on the same network as the printer will have access to the printer.
    • To change any other network settings, use the Printer Setting Tool. For more information, see the FAQ: "Using the Printer Setting Tool (for Windows)".
    • To connect your mobile device to the Wi-Fi access point/router, select the SSID and enter the password of the Wi-Fi access point/router to establish the connection between the mobile device and Wi-Fi access point/router.
Important
  • If you are going to connect the printer to your network, we recommend that you contact your system administrator prior to installation. You must confirm your Wi-Fi settings before you proceed with this installation.
     
  • To configure the Wi-Fi settings again, or if the status of printer's Wi-Fi connection is unknown, reset the Wi-Fi settings of the printer.
    1. Press the Power (Power) button to turn the printer off.
    2. Press and hold the Feed (Feed) / OK button and the Power (Power) button for about five seconds.
      The LED indicator starts blinking in green.
    3. While pressing the Power (Power) button, press the Feed (Feed) / OK button twice.
    4. Release the Power (Power) button.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-4250WB

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