RJ-4250WB

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I connect the printer and my mobile device via Bluetooth®?

Use the following procedure to pair the printer with your mobile device:

  1. Press the Menu / Select (Select) button to select the [Bluetooth] menu, and then press the Feed (Feed) / OK button.

  2. Select [On / Off] and then press the Feed (Feed) / OK button.
    Select [On].

  3. Use your mobile device to display the list of nearby Bluetooth accessories that your device can pair with.

    For Apple devices (iPad / iPad Air / iPad mini / iPhone / iPod touch)
    1. From the home screen of your Apple device, tap [Settings] > [Bluetooth].
    2. Slide the toggle button to the [ON] position.
    For Android™ devices
    1. From the home screen of your Android™ device, tap Apps button > [Settings] > [Bluetooth].
    2. Slide the toggle button to the [ON] position.
  4. Select your printer’s model name and, if required, enter the passkey (PIN code).
  • You can change the printer’s network settings by connecting the printer to a computer and using the Communication Settings in the Printer Setting Tool (see "Using the Communication Settings (for Windows)").
    Your printer's model name is "[model name]_[the last four digits of the printer's serial number]".
    The unit's serial number is located on the base of the printer.
  • The printer's passkey is the last four digits of its serial number by default. You can find the serial number label on the back of the printer.
  • The Bluetooth connection settings are saved even after the printer is turned off.
  • If you are using an iPad / iPad Air / iPad mini / iPhone / iPod touch, Bluetooth may disconnect if the mobile device is separated from the connected printer.
    Move close to the printer and select [Bluetooth] from the settings of your iPad / iPad Air / iPad mini / iPhone or iPod touch, tap the device you want to connect to from the list of Bluetooth devices, and then connect it again.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-3230B, RJ-3250WB, RJ-4230B, RJ-4250WB

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.