RJ-4250WB

FAQs & Troubleshooting

FAQs & Troubleshooting

Using the Communication Settings (for Windows)

To use the Communication settings, please follow the steps below:


  1. Open the Printer Setting Tool.
    To learn how to open the Printer Setting Tool, see "Using the Printer Setting Tool (for Windows)".
     
  2. Click the [Communication Settings] button.
    The [Communication Settings] window appears.
     
  3. Specify or change the settings.
     

For information on items in the [Communication Settings] window, refer to the following links:

Settings Dialog Box

  1. Disable these settings
    When this check box is selected, Not available icon appears in the tab, and the settings can no longer be specified or changed.
    Settings in a tab where Not available icon appears will not be applied to the printer even if [Apply] is clicked. In addition, the settings in the tab will not be saved or exported when the [Save in Command File] or [Export] command is executed.
    To apply the settings to the printer or save or export them, make sure you clear the check box.
  2. Items
    When [Current Status] is selected, the current settings appear in the settings display / change area.
    Select the item for the settings that you want to change.
  3. Menu Bar
  4. Printer
    Lists the connected printers.
  5. Node Name/Bluetooth device name
    Displays the node name (nodes can be renamed) and Bluetooth® device name. (See Menu Bar.)
  6. Settings Tabs
    Contains settings that may be specified or changed.
    If Not available icon appears in the tab, the settings in that tab will not be applied to the printer.
  7. Settings Display / Change Area
    Displays the current settings for the selected item.
  8. Refresh
    Updates the displayed settings with the most recent information.
  9. Apply
    Applies the settings to the printer.
    To save the specified settings in a command file, select [Save in Command File] from the drop-down list.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.
    To learn how to use the mass storage mode, see "How do I switch to and use the mass storage mode?".

    Clicking [Apply] applies all settings in all tabs to the printer. If the [Disable these settings] check box is selected, the settings in that tab are not applied.

  10. Exit
    Exits [Communication Settings], and returns to the main window of the Printer Setting Tool.

    Changes to settings are not applied to printers if you click [Exit] without first clicking the [Apply] button.

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Menu Bar

 


 

 

  1. Apply Settings to the Printer
    Applies the settings to the printer.
  2. Save Settings in Command File
    Saves the specified settings in a command file. The file extension is “.bin”.
    The saved command file can be used with the mass storage mode to apply the settings to a printer.
    To learn how to use the mass storage mode, see "How do I switch to and use the mass storage mode?".
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • The following information is not saved with the command file:
      • Node name
      • IP address, subnet mask and default gateway (when the IP address is set to [STATIC])
    • The saved communication settings commands are intended to be used only for applying settings to a
      printer. To apply the settings to the printer using this command file, use the mass storage mode.
    • Saved command files contain authentication keys and passwords. We recommend storing command files
      only if necessary.
    • Do not send the command file to a different printer model.
  3. Install Certificates
    Some network authentication methods may require a certificate.
    Install a certificate on the connected printer or save a certificate as a command file that can be distributed to the same model printers.
  4. Import
    Import from the current computer wireless settings

    Imports the settings from the computer.
    • When importing the wireless settings, administrator privileges for the computer are required.
    • Only personal security authentication settings (open system, public key authentication and WPA / WPA2 - PSK) can be imported. Enterprise security authentication (such as EAP - FAST), WPA2 - PSK(TKIP) and WPA - PSK (AES) settings cannot be imported.
    • If multiple wireless networks are enabled on the computer, only the personal settings that are detected first will be imported.
    • Only the settings from the [Wireless LAN] tab - [Wireless Settings] page can be imported (communication mode, SSID, authentication method, encryption mode and authentication key).
    Select a Profile to import
    Imports the exported file and applies the settings to a printer.
    Click [Browse] and select the file you want to import. The settings in the selected file appear in the settings display / change area.
    • All settings (such as wireless settings or TCP/IP settings) can be imported, except for node names.
    • Only the profiles compatible with the selected printer can be imported.
    • If the imported profile’s IP address is set to [STATIC], change the IP address of the imported profile, if needed, so that it does not duplicate the IP address of an existing printer on the network.
  5. Export
    Saves the current settings in a file.
    • If the [Disable these settings] check box is selected, the settings in that tab are not saved.
    • Exported files are not encrypted.
  6. Automatically restart the printer after applying new settings
    If this check box is selected, the printer automatically restarts after communication settings are applied.
    If this check box is cleared, you must restart the printer manually.

    When configuring multiple printers, you can reduce the time needed to change settings by clearing this check box. In this case, we recommend selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended.

  7. Automatically detects the connected printer, and retrieves the current settings
    If this check box is selected and a printer is connected to the computer, the printer is automatically detected and the printer’s current settings are displayed in the [Current Status] page.

    If the model of the connected printer is different than that of the printer shown in the [Printer] drop-down list, the settings available on all tabs change to match the connected printer.

  8. Change Node Name / Bluetooth Device Name
    Allows renaming a Bluetooth device.
  9. Reset to Default Communication Settings
    Returns the communication settings to their factory settings.
  10. Display Help
    Displays the Help.
  11. About
    Displays the version information.
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General Tab

Communication Settings

 

  1. Network Settings on Power On
    Specifies the conditions for connecting via Wi-Fi® when the printer is turned on.
    Available settings: [On by default], [Off by default], [Keep Current State]
  2. Selected Interface
    Available settings: [Infrastructure], [Infrastructure and Wireless Direct], [Wireless Direct]
  3. Bluetooth on Power On
    Specifies the conditions for connecting via Bluetooth when the printer is turned on.
    Available settings: [On by default], [Off by default] or [Keep Current State]

IPv6
  

 

  1. IPv6 usage
    Available settings: [Enable], [Disable]
  2. Priority on IPv6 address
    Select to give priority to an IPv6 address.

Remote Update
  

 

  1. IP Address of FTP server
    Type the FTP server address.
  2. Port
    Specifies the port number used to access the FTP server.
  3. User name
    Type a user name that has permission to log in to the FTP server.
  4. Password
    Type the password associated with the user name you entered in the Username field.
  5. Path
    Type the path to the folder on the FTP server where you want to download the update file from.
  6. Setting file name
    Specifies the update file name on the FTP server.

Log

 

  1. Log storage
    Select whether to export the update log to the FTP server.
    Available settings: [Enable], [Disable]
  2. Log storage path of FTP server
    Type the path to the folder on the FTP server where you want to export the log data.

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Wireless LAN Tab
TCP/IP (Wireless)

 

  1. Boot Method
    Available settings: [AUTO], [BOOTP], [DHCP], [RARP], [STATIC]
  2. IP Address/Subnet Mask/Gateway
    You can type these settings only when the IP address is set to [STATIC].
  3. DNS Server Method
    Available settings: [AUTO], [STATIC]
  4. Primary DNS Server IP Address/Secondary DNS Server IP Address
    You can type these settings only when the DNS server is set to [STATIC].

IPv6

 

  1. Static IPv6 Address
    Specifies a permanent IPv6 address.
  2. Enable this address
    Enables the specified static IPv6 address.
  3. Primary DNS Server IPv6 Address/Secondary DNS Server IPv6 Address
    Specifies the DNS server IPv6 addresses.
  4. IPv6 Address List 
    Displays the list of IPv6 addresses.

Wireless Settings

  

 

  1. Communication Mode
    The [Infrastructure] mode setting is available.
  2. SSID (Network Name)
    Clicking [Search] displays the available SSID selections in a separate dialog box.
  3. Channel
    This setting is selected automatically.
  4. Authentication Method/Encryption Mode
    The supported encryption modes for the authentication methods, see Authentication Method/Encryption Modes.
  5. WEP Key
    You can specify a setting only when WEP is selected as the encryption mode.
  6. Passphrase
    You can specify a setting only when WPA / WPA2 - PSK is selected as the authentication method.
  7. User ID/Password
    You can specify settings only when EAP - FAST, PEAP, EAP - TTLS or EAP - TLS is selected as the authentication method.
    In addition, with EAP - TLS, it is not necessary to register a password, but a client certificate must be registered.
    To register a certificate, connect to the printer from a web browser, and then specify the certificate.
    For more information, see Menu Bar.
  8. Display the key and password on-screen
    If this check box is selected, keys and passwords are displayed in plain (non-encrypted) text.

Authentication Method/Encryption Modes

Authentication Method Encryption Mode
Open System None / WEP
Shared Key WEP
WPA / WPA2 - PSK TKIP + AES / AES
EAP - FAST / NONE TKIP + AES / AES
EAP - FAST / MS - CHAPv2 TKIP + AES / AES
EAP - FAST / GTC TKIP + AES / AES
PEAP / MS - CHAPv2 TKIP + AES / AES
PEAP / GTC TKIP + AES / AES
EAP - TTLS / CHAP TKIP + AES / AES
EAP - TTLS / MS - CHAP TKIP + AES / AES
EAP - TTLS / MS - CHAPv2 TKIP + AES / AES
EAP - TTLS / PAP TKIP + AES / AES
EAP - TLS TKIP + AES / AES

To specify higher level security settings:
When performing certificate verification with EAP - FAST, PEAP, EAP - TTLS or EAP - TLS authentication methods, the certificate cannot be specified from the Printer Setting Tool.
After the printer is configured to connect to the network, specify the certificate by accessing the printer from a web browser.
To learn how to use the Web Based Management, see "Using Web Based Management" or Menu Bar.

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Wireless Direct Settings
  1. SSID/Network Key Generation
    Available settings: [AUTO], [STATIC]
  2. SSID (Network Name)/Network Key
    Specifies the SSID (25 ASCII characters or fewer) and the network key (63 characters or fewer) you want to use in the Wireless Direct mode.
    You can only specify a setting when [STATIC] is selected for [SSID/Network Key Generation].

    The factory default SSID is "DIRECT-*****_RJ-4250WB" and password is "425*****".
    ***** is the last five digits of the serial number.
    (You can find the serial number label on the bottom of the printer.)

  3. Channel
    Specifies the channel to use in the Wireless Direct mode.
 

Bluetooth Tab

Bluetooth Settings

 

  1. Bluetooth Mode
    Set the control mode when Bluetooth is enabled.
    Available settings: [Classic & Low Energy], [Classic Only], [Low Energy Only]

Classic

To enhance security, use Secure Simple Pairing (SSP) on both the Bluetooth device (version 2.1 or higher) and the printer.
Select the "Request Secure Simple Pairing (SSP) settings during pairing" or "Pairing requires user confirmation on printer" checkbox. 

 

  1. Visible to Other Devices
    Allows the printer to be “discovered” by other Bluetooth devices.

    Available settings: [Discoverable], [Not Discoverable]

  2. Change PIN code
    If this check box is selected, you can change the PIN code.

  3. Display the PIN code on-screen
    If this check box is selected, your computer displays the PIN by default.

  4. Request Secure Simple Pairing (SSP) settings during pairing or Pairing requires user confirmation on printer
    If this check box is selected when using Classic Bluetooth Mode, it is necessary to perform additional printer key operations to press the Feed (Feed) / OK button in the printer (authentication process) when pairing with devices running Bluetooth Version 2.1 or later.

Auto re-pairing

 

  1. Auto re-pairing
    Sets whether or not to automatically reconnect to a previously connected iOS device.
    Available settings: [Enable], [Disable]
  2. Delete Auto Re-paired Device
    Pressing this button deletes information for auto re-paired devices registered in the printer.

Low Energy

To enhance security, use Low Energy Secure Connections on both the Bluetooth device (version 4.2 or higher) and the printer.
Select "LE Secure Connections" from the "Minimum Security Mode" drop-down list. 

 

  1. Minimum Security Mode

    Select the minimum security level when using the [Low Energy Only] mode.
    Available settings: [None], [Unauthenticated Encryption], [Authenticated Encryption], [LE Secure Connections]

  2. Request Secure Simple Pairing (SSP) settings during pairing
    If this check box is selected when using the [Low Energy Only] mode, additional Printer key operations to press the Feed (Feed) / OK button in the printer (authentication process) are required when pairing with Low Energy compatible devices.
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Applying Setting Changes to Multiple Printers

 

  1. After applying the settings to the first printer, disconnect the printer from the computer, and then connect the second printer to the computer.
  2. Select the newly connected printer from the [Printer] drop-down list.

    If the [Automatically detects the connected printer, and retrieves the current settings] check box in the [Option Settings] dialog box is selected, the printer connected with the USB cable is automatically selected. (See Menu Bar.)

  3. Click the [Apply] button.
    The same settings that were applied to the first printer are applied to the second printer.

    We recommend selecting the [Automatically restart the printer after applying new settings] check box when configuring the first printer so that you can confirm that a connection with the Wi-Fi access point/router can be correctly established with the settings. (See Menu Bar.)

  4. Repeat steps 1 - 3 for all printers whose settings you want to change.

    If the first printer's IP address is set to [STATIC], the other printers will also use the same address. If needed, you can change each printer's IP address in the [Wireless LAN] tab.

    To save the current settings in a file, click [File] - [Export].
    The same settings can be applied to another printer by clicking [File] - [Import], then selecting the exported settings file. (See Menu Bar.)

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If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-4250WB

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