FAQs & Troubleshooting

FAQs & Troubleshooting

How do I install the printer driver from the CD-ROM?

  • Please DO NOT connect your printer to your computer via the USB cable UNTIL you have performed the driver installation. If you accidentally did so, cancel the "New Hardware Wizard", disconnect the printer, and begin the driver installation described below.
  • If you use a Bluetooth® interface, be sure to install a Bluetooth driver on the host computer before installing the driver and PocketJet Utility.


To install the printer driver from the CD-ROM, follow the steps below:


  1. Insert the CD-ROM in your computer's CD-ROM drive.
  2. Select the model.
  3. Select the items you want to install.
  4. Follow the on-screen instructions to install the software. Your Windows operating system will be selected by automatically. They will run one-by-one until all items have been installed.
  5. Click [Finish] to close the CD-ROM or browse the CD-ROM to learn about additional solutions available for your printer.

You can also download and install the latest version of the printer driver from the [Downloads] section of this website.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PJ-522, PJ-523, PJ-562, PJ-563

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