FAQs & Troubleshooting
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
Android™ 10 does not support printing or scanning with the NFC feature in iPrint&Scan.
Send a print job, or start a scan job, in iPrint& Scan without using the NFC feature.
Make sure that you have the latest version of iPrint&Scan installed.
Make sure your mobile device and Brother machine are connected to the same Wi-Fi network or using Wi-Fi Direct (supported models only).
> Click here to see how to scan using the Brother iPrint&Scan application.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
ADS-3600W, HL-L6400DW, HL-L8360CDW, HL-L9310CDW, MFC-9335CDW, MFC-J3930DW, MFC-J4620DW, MFC-J5930DW, MFC-J5945DW, MFC-J6920DW, MFC-J6930DW, MFC-J6935DW, MFC-J6945DW, MFC-J870DW, MFC-L6900DW, MFC-L8900CDW, MFC-L9550CDW, MFC-L9570CDW
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