MFC-B7715DW

FAQs & Troubleshooting

FAQs & Troubleshooting

Change machine settings from your computer.

You can change machine settings easily from your computer and there are benefits as below.

 

  • You can save administrator's time and effort.
  • You can prevent users from making a mistake in settings.
  • You can change settings for multiple Brother machines at once.

You can configure common functions for multiple Brother machines at once. If you want to configure specific settings, you need to do the setting one by one. Select a better way depending on the situation.

NOTE: Illustrations shown below are from a representative product and may differ from your Brother machine.

 

> Setup one by one

> Setup for multiple Brother machines at once (only available for Windows)

 

Setup one by one

You can change the settings from your computer one by one. Also you can export the Address Book data from a Brother machine and import it to another Brother machine.
The setting method varies depending on if the Brother machine is connected to a network or not.

 

> If the Brother machine is connected to a network
> If the Brother machine is NOT connected to a network

 

If the Brother machine is connected to a network

You can change the machine settings by using the following applications.

 

  • Remote Setup Software
  • Web Based Management
  • BRAdmin Light (only available for Windows)
  • BRAdmin Professional (only available for Windows)

We recommend using Web Based Management because it allows you to change the most various settings. The below explains how to use Web Based Management.

 

> Changing machine settings by Web Based Management
> Exporting Address Book data
> Importing Address Book data
> Changing machine settings by BRAdmin Light (only available for Windows)

 

Changing machine settings by Web Based Management
 

  1. Access Web Based Management.
    > Click here to see how to access Web Based Management.
     
  2. If you have previously set your own password, go to STEP3.
    If you have not previously set your own password, change the default login password.
    > Click here to how to change the password.
     
  3. You can change each setting by clicking the tabs on the top.
    Web Based Management setting screen
     
  4. After completing the setting, logout and close the web browser.

 

Exporting Address Book data
 

  1. Access Web Based Management.
    > Click here to see how to access Web Based Management.
     
  2. If you have previously set your own password, go to STEP3.
    If you have not previously set your own password, change the default login password.
    > Click here to how to change the password.
     
  3. Click the Address Book tab and select Export in the left navigation bar.
    click export
     
  4. Click Export to file. You will be prompted to save the files where the Address and Group data will be exported. Enter the file name and click Save.
    For some models, the One Touch Dial, Speed Dial and Group data will be exported.
    click export to file

 

Importing Address Book data
 

  1. Access Web Based Management.
    > Click here to see how to access Web Based Management.
     
  2. If you have previously set your own password, go to STEP3.
    If you have not previously set your own password, change the default login password.
    > Click here to how to change the password.
     
  3. Click the Address Book tab and select Import in the left navigation bar.
    click import
     
  4. Click Browse and specify the Address Book and Group data files, and then click Submit. The Address Book data will be imported.
    For some models, click Browse and specify the One Touch Dial, Speed Dial and Group data files.
    browse address book and group data file

 

 

Changing machine settings by BRAdmin Light (only available for Windows)


You can use BRAdmin Light to configure common network function.

The below explains how to use BRAdmin Light.
 

  1. Download and install the latest version of BRAdmin Light.
    > Click here to download and install BRAdmin Light.
     
  2. Start BRAdmin Light.
    (Windows 10)
    Click start(Start button) => All Programs => Brother (=> BRAdmin Light) => BRAdmin Light.

    (Windows 8)
    Double-click on BRAdmin Light.

    (Windows 7)
    Click start(Start) => All Programs => Brother => BRAdmin Light => BRAdmin Light.
     
  3. Select the Brother machine where you want to change settings, and then right-click to select Network Configuration.
    If the machine prompts you for a password, type it, and then click OK.

    Network Configuration
     
  4. You will see the functions which you can change in common for Brother machines selected in Step 3. Select the function and configure the settings as needed. And then click OK.

    Settings
     
  5. The settings will be applied to all the machines you selected in Step 3.

 

 

If the Brother machine is NOT connected to a network

You can use Remote Setup Software to change the settings of the Brother machine connected to a computer using a USB cable. The below explains how to use Remote Setup Software.

If Secure Function Lock is set to On, you cannot use Remote Setup.

> Changing machine settings by Remote Setup
> Exporting Address Book data
> Importing Address Book data

 

Changing machine settings by Remote Setup
 

  1. Connect your computer and Brother machine using a USB cable.
     
  2. Start Remote Setup Software.

    (Windows 10)
    Click start(Start button) => All Programs => Brother => Brother Utilities. Select your model name from the pulldown list and then select Tools and click Remote Setup.

    (Windows 8/ 8.1)
    Click Brother Utilities on the Desktop screen, and then click the drop-down list. Select your Brother machine from the drop-down list. Click Tools in the left navigation bar and select Remote Setup.
    * You can open the Desktop screen by clicking Desktop on the Start screen.

    (Windows 7)
    Click start(Start) and select All programs => Brother => Brother Utilities. Select your Brother machine from the drop-down list. Click Tools in the left navigation bar and click Remote Setup.

    (macOS 10.13 or earlier)
    In the Finder menu bar, click Go => Applications => Brother, and then double-click Remote Setup.
     
  3. The Remote Setup Software screen appears. Select the item in the left menu and configure the settings as needed.

    remote setup initial setup
     
  4. Click Apply to apply the changes to the machine.
    If you click OK, the changes will be applied to the machine and then the Remote Setup Software will be exited.

 

Exporting Address Book data
 

  1. Connect your computer to the Brother machine you want to export the Address Book data from using a USB cable, and start Remote Setup Software. See Step 1 in Changing machine settings for details.
     
  2. Click Export.

    click export in address book
     
  3. Select Address Book Only and click Start.
    select address book only
  4. You will be prompted to save the file where the Address Book data will be exported. Enter the file name and click Save.

 

Importing Address Book data
 

  1. Connect your computer to the Brother machine you want to import the Address Book data into using a USB cable, and start Remote Setup Software. See Step 1 in Changing machine settings for details.
     
  2. Click Import.

    click import in address book
     
  3. Select Address Book Only and click Start.
    select address book only and start
  4. Specify the file where you exported and saved Address Book data.
     
  5. Follow the instruction on the screen to complete Address Book data import.

 

 

Setup for multiple Brother machines at once (only available for Windows)

You can use BRAdmin Professional 3 to configure common functions for multiple Brother machines at once via a network. Also you can export the Address Book data from a Brother machine and import it to other Brother machines at once. The below explains how to use BRAdmin Professional 3.

 

> Changing machine settings by BRAdmin Professional 3
> Exporting Address Book data
> Importing Address Book data

 

Changing machine settings by BRAdmin Professional 3
 

  1. Download and install the latest version of BRAdmin Professional 3.
    > Click here to download and install BRAdmin Professional 3.
     
  2. Start BRAdmin Professional 3.

    (Windows 10)
    Click start(Start button) => All Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3.


    (Windows 8)
    Double-click on BRAdmin Professional 3.


    (Windows 7)
    Click start(Start) => All Programs => Brother Administrator Utilities => Brother BRAdmin Professional 3.
     

  3. Select the Brother machines where you want to change settings, and then right-click to select Configure Device (Multiple) from the menu. (If you select one machine, select Configure Device.)
    If the machine prompts you for a password, type it, and then click OK.
    BRAdmin Professional
  4. You will see the functions which you can change in common for Brother machines selected in Step 3. Select the function and configure the settings as needed. And then click Send Settings.
    BRAdmin Professional
  5. The settings will be applied to all the machines you selected in Step 3.


Exporting Address Book data
 

  1. Start BRAdmin Professional 3. See Step 1-2 in Changing machine settings for details.
     
  2. Right-click on the Brother machine you want to export the Address Book data from, and select Export Address Book from the menu.
    export address book in bradmin pro
  3. You will be prompted to save the file where the Address Book data will be exported. Enter the file name and click Save.
    If the machine prompts you for a password, type it, and then click OK.


Importing Address Book data
 

  1. Start BRAdmin Professional 3. See Step 1-2 in Changing machine settings for details.
     
  2. Select the Brother machines where you want to import the Address Book data into, and then right-click to select Import Address Book from the menu.
    import address book in bradmin pro
  3. Specify the file where you exported and saved Address Book data.
    If the machine prompts you for a password, type it, and then click OK.
     
  4. Follow the instructions on the screen to complete Address Book data import. The Address Book data will be imported into all the machines you selected in Step 2.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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