Model discontinued. This page is no longer updated.


FAQs & Troubleshooting

FAQs & Troubleshooting

When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?

The BRMFRSMG.EXE process (or service) is required by the Brother Resource Manager software. This software controls communication between the PC and the Brother device. If you stop this process your PC will not be able to communicate with the Brother device if it is connected via the Parallel or USB interface.


The BRSS01A.EXE and BRSVC01A.EXE processes are used by the Brother Print Processor (the Brother Print processor is an integral part of most Brother printer drivers). These processes run on a Windows® XP or a Windows Server™ 2003 environment. If you stop these processes your PC will not be able to communicate with the Brother device if it is connected via the Parallel, USB or network cable.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

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DCP-110C, DCP-115C, DCP-116C, DCP-120C, DCP-130C, DCP-330C, DCP-540CN, DCP-7010, DCP-7010L, DCP-7025, DCP-8020, DCP-8025D, DCP-8040, DCP-8045D, DCP-8060, DCP-8065DN, FAX-1820C, FAX-1840C, FAX-2820, FAX-2850, FAX-2920, MFC-210C, MFC-215C, MFC-240C, MFC-3100C, MFC-3220C, MFC-3240C, MFC-3360C, MFC-3420C, MFC-3820CN, MFC-410CN, MFC-425CN, MFC-440CN, MFC-4800, MFC-5100C, MFC-5200C, MFC-5440CN, MFC-5460CN, MFC-5840CN, MFC-5860CN, MFC-620CN, MFC-640CW, MFC-665CW, MFC-7220, MFC-7225N, MFC-7420, MFC-7820N, MFC-8220, MFC-8440, MFC-8460N, MFC-8820D, MFC-8840D, MFC-8840DN, MFC-8860DN, MFC-9160, MFC-9180, MFC-9420CN, MFC-9660, MFC-9880

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