FAQs & Troubleshooting

FAQs & Troubleshooting

Check the Network Name (SSID) that your machine is connected to.

You can check your machine's Network Name (SSID) from the label attached to the scanner or using Web based Management.

Follow the steps below to check your machine's Network Name (SSID).


Wireless Direct connection


Wireless Direct

1.Wireless devices
2.Your Brother machine


Check your machine. SSID and Network Key are printed on the label attached to the scanner.


Infrastructure connection



1.Wireless devices
2.Wireless router/access point
3.Your Brother machine


  1. Access Web Based Management.
    > Click here to see how to access Web Based Management.
  2. Click Network > Wireless > Wireless (Personal) and record your machine's SSID (Network Name).

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models


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