Model discontinued. This page is no longer updated.

DS-600

FAQs & Troubleshooting

FAQs & Troubleshooting

Clean the scanner. (For Macintosh)

Please choose your Operating System and follow the appropriate steps to clean the scanner.

NOTE: Illustrations shown below are for representation purposes and may differ from your Brother machine.

 

Use the cleaning sheet included in the original packaging. If the original cleaning sheet is not available, you may order a new cleaning sheet. To order a cleaning sheet, please contact Brother Customer Service from "Contact Us".
 

 

For Mac OS X 10.6 -10.10 users:

 

  1. Run the PageManager® 9 application. (Choose Go => Application => Presto! PageManager 9 BR.)
     
  2. Click File => Select Source or Import From Scanner.
     
  3. Choose your model and click Select.
     
    Choose your model and click Select

     

  4. Click Acquire.
     
    Click Acquire

     

  5. Click Calibrate.
     
    Click Calibrate

     

  6. Insert the Cleaning Sheet into the machine.
A few drops of alcohol placed on the cleaning paper may help if the paper alone is not effective.
 
insert Cleaning Sheet

 

  1. Click Clean.
    The cleaning paper will move back and forth in the scanner and will be ejected.
     
    Click Clean

     

  2. Click the Cancel to finish.
     
    Click Cancel

 

 

For Mac OS X 10.5 users:

 

  1. Run the Image Capture application. (Choose Go => Application => Image Capture.)
     
  2. Close the DSmobile yyyy window (yyyy = your model name).
     
  3. Click Device => Browse Devices.
     
    Click Device => Browse Devices

     

  4. The Image Capture Device Browser will appear.
    Click Use TWAIN UI to the right of DSmobile yyyy (yyyy=your model name).
     
    Click Use TWAIN UI to the right of your scanner

     

  5. Click Scan.
     
    Click Scan

     

  6. Click Calibrate.
     
    Click Calibrate

     

  7. Insert the Cleaning Sheet into the machine.
A few drops of alcohol placed on the cleaning paper may help if the paper alone is not effective.
 
insert Cleaning Sheet

 

  1. Click Clean.
    The cleaning paper will move back and forth in the scanner and will be ejected.
     
    Click Clean

     

  2. Click the Cancel to finish.
     
    Click Cancel

 

 

For Mac OS X 10.4 users:

 

  1. Run the Image Capture application. (Choose Go => Application => Image Capture.)
     
  2. Close the DSmobile yyyy window (yyyy = your model name).
     
  3. Click Device => Browse Devices.
     
    Click Device => Browse Devices

     

  4. The Image Capture Device Browser will appear.
    Click DSmobile yyyy (yyyy=your model name).
     
  5. Check the Use TWAIN software box at the bottom of the window.
     
  6. Click OK.
     
    Click OK

     

  7. Click Devices => DSmobile yyyy (yyyy = your model name).
     
  8. In the DSmobile yyyy (yyyy = your model name), click Scan.
     
  9. Click Calibrate.
     
  10. Insert the Cleaning Sheet into the machine.
A few drops of alcohol placed on the cleaning paper may help if the paper alone is not effective.
 
insert Cleaning Sheet

 

  1. Click Clean.
    The cleaning paper will move back and forth in the scanner and will be ejected.
     
  2. Click the Cancel to finish.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

DS-600, DS-700D

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