FAQs & Troubleshooting

FAQs & Troubleshooting

The scan result of thick documents is enlarged or its bottom part is cut off.

This issue occurs when the Output Tray is pulled out.
Close the Output Tray and scan your document.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W

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