FAQs & Troubleshooting

FAQs & Troubleshooting

"Multifeed detection" or "Multifeed Detection Error"

Multiple pages were fed at the same time.


Clear the multifeed.
> Click here to see how to clear the document jam.

If multifeed occurs repeatedly, the document is not loaded properly.
> Click here to see how to load the documents.


If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-2800W, ADS-3000N, ADS-3600W

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