ADS-2400N

FAQs & Troubleshooting

FAQs & Troubleshooting

What do the LED indications mean?

The technical term for the lights on the front of your Brother machine is Light Emitting Diodes (LED's).
This FAQ explains the meaning of those different LED indications.

Control Panel Overview

  1. Error Indicator (with LED)
  2. Power button (with LED)
  3. Stop button
  4. Scan to USB button (with LED)
  5. Scan to PC button (with LED)
  6. Network Device 1/ Network Device 2/ Network Device 3 (with LED)

 

[LED indication]

Ready (USB connected)

Meaning of the LED Indication:

  • Ready (USB connected)
    The machine is connected to a USB device and ready to scan.

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[LED indication]

Ready (PC connected)

Meaning of the LED Indication:

  • Ready (PC connected)
    The machine is connected to your computer and ready to scan.

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[LED indication]

Ready (Net Device 1) / Ready (Network Device 1)

Meaning of the LED Indication:

  • Ready (Net Device 1) / Ready (Network Device 1)
    The machine is ready to scan to Network Device 1.

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[LED indication]

Ready (Net Device 2) / Ready (Network Device 2)

Meaning of the LED Indication:

  • Ready (Net Device 2) / Ready (Network Device 2)
    The machine is ready to scan to Network Device 2.

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[LED indication]

Ready (Net Device 3) / Ready (Network Device 3)

Meaning of the LED Indication:

  • Ready (Net Device 3) / Ready (Network Device 3)
    The machine is ready to scan to Network Device 3.

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[LED indication]

Connecting (Scan to PC)

Meaning of the LED Indication:

  • Connecting (Scan to PC)
    The machine is connecting to the scan to PC destination.

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[LED indication]

Connecting(Scan to Net Device 1) / Sending(Scan to Net Device 1)

Meaning of the LED Indication:

  • Connecting (Scan to Net Device 1) / Connecting (Scan to Network Device 1)
    The machine is connecting to Network Device 1 for scanning.
  • Sending (Scan to Net Device 1) / Sending (Scan to Network Device 1)
    The machine is scanning to Network Device 1.

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[LED indication]

Connecting(Scan to Net Device 2) / Sending(Scan to Net Device 2)

Meaning of the LED Indication:

  • Connecting (Scan to Net Device 2) / Connecting (Scan to Network Device 2)
    The machine is connecting to Network Device 2 for scanning.
  • Sending (Scan to Net Device 2) / Sending (Scan to Network Device 2)
    The machine is scanning to Network Device 2.

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[LED indication]

Connecting(Scan to Net Device 3) / Sending(Scan to Net Device 3)

Meaning of the LED Indication:

  • Connecting (Scan to Net Device 3) / Connecting (Scan to Network Device 3)
    The machine is connecting to Network Device 3 for scanning.
  • Sending (Scan to Net Device 3) / Sending (Scan to Network Device 3)
    The machine is scanning to Network Device 3.

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[LED indication]

Scanning (Scan from PC)

Meaning of the LED Indication:

  • Scanning (Scan from PC)
    The machine is scanning from a computer.

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[LED indication]

All Pages Were Skipped

Meaning of the LED Indication:

  • All Pages Were Skipped
    All scanned pages were skipped as blank pages. Press any button, and then do one of the followings:
    • Place your document, face down, top edge first, in the Automatic Document Feeder (ADF).
    • Set Blank Page Skip to Off.

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[LED indication]

Out of Memory (Scan to USB)

Meaning of the LED Indication:

  • Out of Memory (Scan to USB)
    The machine’s memory is full and the machine cannot scan the entire document. To clear the error, do one of the followings:
    • Press any button.
    • Unplug the machine from the AC power outlet (electrical socket), and then plug the machine in again.
    To prevent the error, do one of the followings:
    • Place fewer pages in the ADF.
    • Set a smaller resolution or file size.

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[LED indication]

Too Many Files on USB (Scan to USB)

Meaning of the LED Indication:

  • Too Many Files on USB (Scan to USB)
    Your machine cannot save to a USB flash drive if it contains too many files. Remove the USB flash drive, press any key, and then do one of the followings:
    • Delete unused files or folders from the root folder of the USB flash drive, and then try again.
    • Use a USB flash drive that contains fewer than 999 files.

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[LED indication]

File Name Cannot Be Used (Scan to USB)

Meaning of the LED Indication:

  • File Name Cannot Be Used (Scan to USB)
    The maximum sequential number for the file name has been reached. Press any button, and then do one of the followings:
    • Delete unused files from the USB flash drive, and then try again.
    • Change the file name.

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[LED indication]

Write Protect

Meaning of the LED Indication:

  • Write Protect
    The media is write protected. To clear the error, press Stop.

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[LED indication]

Access Error

Meaning of the LED Indication:

  • Access Error
    The media has been removed. To clear the error, press Stop.

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[LED indication]

Authenticate Error (Scan to FTP)

Meaning of the LED Indication:

  • Authenticate Error (Scan to FTP)
    The FTP user name and password you entered are incorrect or not configured correctly. Confirm that the user name and password are configured or entered correctly, and then try again.

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[LED indication]

Server Time Out (Scan to FTP)

Meaning of the LED Indication:

  • Server Time Out (Scan to FTP)
    Check the followings, and then try again:
    • The network settings are correct.
    • Your wireless access point/router is turned on.
    • The remote FTP server is turned on.
    • The name (or IP address) of the FTP remote server is correct.

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[LED indication]

Sending Error (Scan to FTP)

Meaning of the LED Indication:

  • Sending Error (Scan to FTP)
    Check the followings, and then try again:
    • You have writing permission for the destination folder.
    • The hard disk containing the destination folder is not full. (For example, if the hard disk is full, free some disk space, and then try again.)

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[LED indication]

Out of Memory (Scan to FTP)

Meaning of the LED Indication:

  • Out of Memory (Scan to FTP)
    The machine’s memory is full and the machine cannot scan the entire document. To clear the error, do one of the followings:
    • Press any button.
    • Unplug the machine from the AC power outlet (electrical socket), and then plug the machine in again.
    To prevent the error, do one of the followings:
    • Place fewer pages in the ADF.
    • Set a smaller resolution or file size.

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[LED indication]

Out of Memory (Scan to PC) / Out of Memory (WS Scan)

Meaning of the LED Indication:

  • Out of Memory (Scan to PC)
    Check the followings, and then try again:
    • You have writing permission for the destination folder.
    • The hard disk containing the destination folder is not full. (For example, if the hard disk is full, free some disk space and then try again.)
  • Out of Memory (WS Scan)
    Check the followings, and then try again:
    • You have writing permission for the destination folder.
    • The hard disk containing the destination folder is not full. (For example, if the hard disk is full, free some disk space and then try again.)

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[LED indication]

Sleep Time

Meaning of the LED Indication:

  • Sleep Time
    The machine is in Sleep Time. The machine acts as though it is turned off. Do one of the followings to wake up the machine:
    • Open the ADF.
    • Load your document.
    • Press Power.
    The machine will enter Ready Mode.

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[LED indication]

Document Jam

Meaning of the LED Indication:

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[LED indication]

Ejecting Paper / Stopped Ejecting

Meaning of the LED Indication:

  • Ejecting Paper
    If the machine stopped while ejecting the document, press Stop to continue ejecting the pages.
  • Stopped Ejecting / Stop Ejecting
    The machine has stopped ejecting the document or plastic cards. To continue ejecting, press Stop.

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[LED indication]

Remote Setup

Meaning of the LED Indication:

  • Remote Setup
    Remote Setup is in process. To cancel Remote Setup, click Cancel in the Remote Setup window on your computer.

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[LED indication]

Scan Exceeded a Specific Area

Meaning of the LED Indication:

  • Scan Exceeded a Specific Area
    The machine has scanned a document that is more than 5000 mm using the Long Paper setting. To clear the error, press Stop.

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[LED indication]

Multifeed Detection Error

Meaning of the LED Indication:

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[LED indication]

Front Cover open

Meaning of the LED Indication:

  • Front Cover open
    Front Cover is open. Close the Front Cover.

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[LED indication]

Pick Up Roller Alert

Meaning of the LED Indication:

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[LED indication]

Reverse Roller Alert

Meaning of the LED Indication:

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[LED indication]

Pick Up Roller & Reverse Roller Alert

Meaning of the LED Indication:

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[LED indication]

Pick Up Roller & Reverse Roller & Periodic Cleaning Alert

Meaning of the LED Indication:

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[LED indication]

Pick Up Roller & Periodic Cleaning Alert

Meaning of the LED Indication:

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[LED indication]

Reverse Roller Alert & Periodic Cleaning Alert

Meaning of the LED Indication:

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[LED indication]

Scheduled Maintenance Aleart

Meaning of the LED Indication:

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If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-2400N, ADS-3000N

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