ADS-1100W
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FAQs & Troubleshooting |
Paper suitable for scanning
- Do not load documents that contain multiple page thicknesses, paper qualities, etc.
| Standard Paper | Length | 2.76 in. to 11.4 in. (70 mm to 297 mm) | |
| Width | 2.0 in. to 8.5 in. (51 mm to 215.9 mm) | ||
| Weight | 14 lb to 29 lb (52 g/m2 to 110 g/m2) | ||
| Thickness | 3 mil to 5 mil (0.08 mm to 0.12 mm) | ||
| Maximum Number of Pages | Total thickness of no more than 79 mil (2 mm), no more than 20 sheets | ||
| Standard Paper Size | A4 | 8.3 × 11.7 in. (210 × 297 mm) | |
| A5 | 5.8 × 8.3 in. (148 × 210 mm) | ||
| A6 | 4.1 × 5.8 in. (105 × 148 mm) | ||
| B5 | 7.2 × 10.1 in. (182 × 257 mm) | ||
| B6 | 5.0 × 7.2 in. (128 × 182 mm) | ||
| Letter | 8.5 × 11 in. (215.9 × 279.4 mm) | ||
| Thick Paper 1 | Length | 2.76 in. to 5.8 in. (70 mm to 147 mm) |
| Width | 2.0 in. to 4.33 in. (51 mm to 110 mm) | |
| Weight | 29 lb to 53 lb (110 g/m2 to 200 g/m2) | |
| Thickness | 5 mil to 8 mil (0.12 mm to 0.2 mm) | |
| Maximum Number of Pages | Total thickness of no more than 79 mil (2 mm) and no more than 10 sheets |
| Thick Paper 2 | Length | 2.76 in. to 3.74 in. (70 mm to 95 mm) |
| Width | 2.0 in. to 2.17 in. (51 mm to 55 mm) | |
| Material | Plastic (PET), Paper | |
| Thickness | 8 mil to 16 mil (0.2 mm to 0.4 mm) | |
| Maximum Number of Pages | 1 page |
| Long Paper | Length | 11.7 in. to 34.0 in. (297 mm to 863 mm) |
| Width | 2.0 in. to 8.5 in. (51 mm to 215.9 mm) | |
| Weight | 14 lb to 29 lb (52 g/m2 to 110 g/m2) | |
| Thickness | 3 mil to 5 mil (0.08 mm to 0.12 mm) | |
| Maximum Number of Pages | 1 sheet |
To scan a document between 11.7 in. to 34.0 in. (297 mm to 863 mm), choose Long Paper as Scan Size or Document Size in the setting dialog box.
| Plastic Card | Size (ISO) | 3.37 × 2.13 × 0.03 in. (85.6 × 54.0 × 0.76 mm) |
| Length | 2.76 in to 3.74 in. (70 mm to 95 mm) | |
| Width | 2.0 in to 2.17 in. (51 mm to 55 mm) | |
| Material | Plastic (PET) | |
| Type | Plastic card such as driver's license or insurance card | |
| Thickness | Base: 16 mil to 30 mil (0.4 mm to 0.76 mm) Embossed: up to 55 mil (up to 1.4 mm) |
|
| Maximum Number of Pages |
1 sheet |
A plastic card can be scanned when saving the scanned image to your computer. Choose the Plastic Card Mode check box in the settings dialog box.
| Receipts (using Receipt Carrier Sheet) | Length | up to 10.62 in. (270 mm) |
| Width | up to 4.33 in. (110 mm) | |
| Weight | up to 29 lb (110 g/m2) | |
| Thickness | Total thickness of the Receipt Carrier Sheet and receipt of no more than 14 mil (0.35 mm) (excluding overlapping portions of a receipt folded in two places) | |
| Maximum Number of Pages |
1 sheet Fold a receipt in two places so that it overlaps if it is longer than the Receipt Carrier Sheet. |
A Receipt Carrier Sheet can be used when saving the scanned image to your computer and cannot be used when scanning to USB flash drive.
Unacceptable Documents
- Documents with a carbon sheet attached on the back
- Documents written in pencil
- Documents of uneven thickness, such as envelopes
- Documents with large wrinkles or curls
- Bent or damaged documents
- Documents that use tracing paper
- Documents that use coated paper
- Photographs (photographic paper)
- Documents printed on perforated paper
- Documents printed on unusually-shaped paper (not square or rectangle)
- Documents with photos, notes, or stickers affixed to them
- Documents that use carbonless paper
- Documents that use loose-leaf paper or any paper with holes in it
- Documents with paper clips or staples
- Documents with wet ink
- Fabrics, metallic sheets, Over Head Projector sheets
- Glossy or mirrored media
- Documents that exceed recommended media thicknesses
Receipt Carrier Sheet Recommendations
- Use the Receipt Carrier Sheet for a receipt only.
- Use the BR-Receipts application when using the Receipt Carrier Sheet.
- You can fold the receipt in two places so that it overlaps and then insert it into the Receipt Carrier Sheet if the receipt is longer than the Receipt Carrier Sheet.
- To avoid document jams, do not load the Receipt Carrier Sheet upside down. Refer to the instructions printed on the Receipt Carrier Sheet itself for more information.
- To avoid document jams, do not put several small documents into the Receipt Carrier Sheet at the same time. Insert only one document into the Receipt Carrier Sheet at a time.
- Do not write on the Receipt Carrier Sheet, as the writing may be seen in a scanned receipt. If the Receipt Carrier Sheet becomes dirty, wipe it with a dry cloth.
- Do not leave any receipt in the Receipt Carrier Sheet for extended periods of time, as the printing on the receipt may bleed-through onto the Receipt Carrier Sheet.
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