FAQs & Troubleshooting

FAQs & Troubleshooting

My Brother machine doesn't feed a card for scanning.

A card may not be suitable for scanning from the Automatic Document Feeder (ADF) of the Card Slot.

Follow the steps applicable for your case.


  • If you cannot scan a card from the ADF:

    Insert a card into the Card Slot and try scanning a card again.


  • If you cannot scan a card inserted into the Card Slot:

    Place a card in the ADF and try scanning a card again.

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

ADS-1100W, ADS-1600W

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