RJ-2035B

FAQs & Troubleshooting

FAQs & Troubleshooting
  • Date: 05/11/2021
  • ID: faqp00100535_000

I cannot pair the printer with a Bluetooth® device as my iOS / iPadOS device reconnects to the printer automatically.

A previously paired iOS/iPadOS device will reconnect to the printer automatically if the printer's automatic Bluetooth reconnection feature is enabled.

 

  1. Turn off the Bluetooth feature of the previously paired iOS/iPadOS devices.

  2. Try to pair the printer with your Bluetooth device.

  3. If the problem still occurs, disable the automatic Bluetooth reconnection feature:

     

    1. Connect the printer to a Windows computer using a USB cable.

    2. Start the BPM (Brother Printer Management Tool). You can download the BPM from the [Downloads] section of this website.

    3. Click Command Tool.
       
    4. Type the following command, press the Enter key, and then click Send:
      SET BTLINKBACK OFF
      • If you do not press the Enter key before clicking Send, the command will not be executed.
      • To enable the automatic Bluetooth reconnection feature, type the following command and press the Enter key, and then click Send:
        SET BTLINKBACK ON

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

RJ-2035B, RJ-3035B

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.

Submit