PT-9600
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FAQs & Troubleshooting |
I cannot save a file downloaded from the Brother support website (For Windows)
The download process varies depending on your browser. Follow the steps below to download the file.
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Download a file.
Google Chrome™
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Downloads will start automatically.
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After the download has completed, click [x].
Microsoft Edge
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Downloads will start automatically.
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After the download has completed, click [x].
When you get a warning message such as "[file name] was blocked because this type of file can harm your device.", we recommend using other browsers (Google Chrome, etc.), or follow the steps below.
- Move the cursor onto the warning message and click […], and then click [Keep].
- Click the folder icon to confirm the downloaded file is stored.
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Downloads will start automatically.
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The downloaded files will be saved in the [Downloads] folder by default.
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Click [File Explorer].
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Open the [Downloads] folder from [Quick access].
- Run the downloaded file and follow the installation procedure.
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Click [File Explorer].
Related Models
MW-100, MW-120, MW-140BT, MW-145BT, MW-260, PJ-522, PJ-523, PJ-562, PJ-563, PJ-622, PJ-623, PJ-662, PJ-663, PJ-722, PJ-723, PJ-762, PJ-763, PJ-763MFi, PJ-773, PJ-822, PJ-823, PJ-862, PJ-863, PJ-883, PT-1230PC, PT-18R, PT-2100, PT-2420PC, PT-2430PC, PT-2480, PT-2700, PT-2730, PT-3600, PT-7600, PT-9500PC, PT-9600, PT-9700PC, PT-9800PCN, PT-D450, PT-D600, PT-D800W, PT-E500, PT-E550W, PT-E800T, PT-E850TKW, PT-P700, PT-P710BT, PT-P750W, PT-P900W, PT-P910BT, PT-P950NW, QL-1050N, QL-1060N, QL-1100, QL-1110NWB, QL-500, QL-550, QL-570, QL-580N, QL-650TD, QL-700, QL-720NW, QL-800, QL-810W, QL-820NWB, RJ-2030, RJ-2050, RJ-2140, RJ-2150, RJ-3050, RJ-3150, RJ-4030, RJ-4040, RJ-4230B, RJ-4250WB, RL-700S, SC-2000, SC-2000USB, TD-2020/2020A, TD-2120N, TD-2125N, TD-2125NWB, TD-2130N, TD-2135N, TD-2135NWB, TD-4000, TD-4100N, TD-4410D, TD-4420DN, TD-4520DN, TD-4550DNWB, VM-100
