PT-P700

FAQs & Troubleshooting

FAQs & Troubleshooting

The tape color is not recognized.
I get the error message "Tape color not recognized" when I install a tape cassette in the printer.

Some tape cassettes are unable to identify their tape color.
If so, white color tape is displayed on the editing screen of P-touch Editor or P-touch Editor Lite, instead of the actual tape color.
Printing will not be otherwise affected.

If your question was not answered, have you checked other FAQs?

Have you checked manuals?

If you need further assistance, please contact Brother customer service:

Related Models

PT-P700, PT-P750W

Content Feedback

To help us improve our support, please provide your feedback below.

Step 1: How does the information on this page help you?

Step 2: Are there any comments you would like to add?

Please note this form is used for feedback only.