SDX2250D
FAQs & Troubleshooting
E11002 appears on the computer screen.
Error message
Unable to import. The file may not be usable or supported. (E11002)
Cause
The FCM file cannot be imported.
Solution
The file may be corrupt or may not be compatible with CanvasWorkspace.
Copy the file to be imported onto your USB memory and check if it can be imported into the cutting machine.
If it cannot be imported, the file is corrupt.
If your question was not answered, have you checked other FAQs?
Have you checked the manuals?
If you need further assistance, please contact Brother customer service:
Related Models CM110, CM300, CM350, CM550DX/ CM550, CM700, CM900, SDX1000, SDX1200, SDX1250, SDX2200D, SDX2250D, SDX900
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