Innov-is XP3
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FAQs & Troubleshooting |
Upper thread breaks.
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Machine is not threaded correctly.
(used the wrong spool cap, spool cap is loose, the thread did not catch the needle bar threader, etc.)
Rethread the machine correctly.
Refer to How do I thread my machine ?
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Knotted or tangled thread is being used.
Remove any knots or tangles.
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The selected needle is not appropriate for the thread being used.
- Sewing :
- Select a needle that is appropriate for the type of thread being used.
Refer to Combination of fabric, thread and needle.
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Upper thread tension is too tight.
- Adjust the thread tension.
- Sewing : Refer to How to adjust the thread tension.
- Embroidery : Refer to How do I adjust thread tension for embroidering?
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Thread is twisted.
Use scissors, etc., to cut the twisted thread and remove it from the race, etc.
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Needle is turned, bent or the point is dull.
Replace the needle.
Refer to How do I change the needle ?
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Needle is installed incorrectly.
Reinstall the needle correctly.
Refer to How do I change the needle ?
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There are scratches around the opening of the needle plate.
Replace the needle plate, or consult your authorized Brother dealer.
* There is a notch on the left side of the opening in the needle plate. This is not a scratch.
(1) Notch
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There are scratches around the opening in the presser foot.
Replace the presser foot, or consult your authorized Brother dealer.
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There are scratches on the bobbin case.
Replace the bobbin case, or consult your authorized Brother dealer.
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Using improper needle or thread for the selected fabric.
- Sewing :
- Check the Fabric/Thread/Needle Combinations chart.
Refer to Combination of fabric, thread and needle.
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Using improper needle, thread or the fabric prepared insufficiently for embroidering.
- Embroidery :
- Use a ball point needle 75/11 for embroidery.
Use embroidery thread and embroidery bobbin thread.
Attach a stabilizer material for embroidery to the fabric.
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While sewing, the thread became knotted or tangled.
Rethread upper and lower thread.
Refer to How do I wind the bobbin? and How do I thread my machine ?
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A bobbin designed specifically for this machine is not used.
Incorrect bobbins will not work properly.
Use only the included bobbin or bobbins of the same type.
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Thread is weak, dry rotted, or of poor quality.
Try sewing with different thread of good quality.
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The ball point needle for embroidery is not being used when embroidering patterns with short stitches, such as small letters.
Use a 75/11 home sewing machine needle for embroidery. When embroidering patterns with short stitches, such as small letters, we recommend using a ball point needle for embroidery.
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