Innov-is XP2

FAQs & Troubleshooting

FAQs & Troubleshooting

High-pitched sound while sewing

 

  • Needle is turned, bent or the point is dull.

    Replace the needle.
    Refer to How do I change the needle?


     
  • Dust or lint is caught in the feed dogs.

    Remove the dust or lint.
    Refer to How do I clean the race?


     
  • Pieces of thread are caught in the race.

    Clean the race.
    Refer to How do I clean the race?


     
  • Upper threading is incorrect.

    Check the steps for threading the machine and rethread the machine.
    Refer to How do I thread my machine ?
     

     
  • A bobbin designed specifically for this machine is not used.

    Incorrect bobbins will not work properly.
    Only use a bobbin designed specifically for this machine.
    Refer to How do I set the bobbin ?
     

     
  • There are needle holes or friction scratches in the bobbin case.

    Replace the bobbin case, or consult your authorized Brother dealer.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XJ1, Innov-is XJ2, Innov-is XP1, Innov-is XP2, Innov-is XP3

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