Innov-is XP2

FAQs & Troubleshooting

FAQs & Troubleshooting

How do I clean the race?

Cleaning the race

  1. Press the Needle Position button to raise the needle.

     
  2. Turn the main power to OFF, and then unplug the machine.

     
  3. Remove the needle and the presser foot.

     
  4. Remove the flat bed attachment or the embroidery unit if either is attached.

     
  5. Slide the needle plate lever toward you.

    image

    (1) Slide toward you.

    >> The needle plate opens.


     
  6. Slide out the needle plate with your right hand to remove it.

    image


     
  7. Grasp the bobbin case, and then gently lift out.

    image

    (1) Bobbin case


     
  8. Use the cleaning brush or a vacuum cleaner to remove any lint and dust from the race and bobbin thread sensor and the surrounding area.

    image

    (1) Cleaning brush (2) Race (3) Bobbin thread sensor

    Do not apply oil to the bobbin case.

    If lint or dust collects on the bobbin thread sensor, the sensor may not operate correctly.

     
  9. Insert the bobbin case so that the image mark on the bobbin case aligns with the image mark on the machine.

    image

    (1) image mark (2) image mark (3) Bobbin case

    • Align the image and image marks.

    image

    • Make sure that the indicated points are aligned before installing the bobbin case.
    • Never use a bobbin case that is scratched or has a burr on it. Otherwise the upper thread may become tangled, and the needle may break and cause injury. For a new bobbin case, contact your nearest Brother authorized service center.
    • Make sure that you fit the bobbin case properly, otherwise the needle may break and cause injury.
  10. Insert the tabs on the needle plate into the notches in the machine.

    image

    (1) Tabs (2) Notches


     
  11. Press down on the right side of the needle plate to secure it.

    image

 

 

Cleaning the cutter in the bobbin case area

The cutter below the needle plate should be cleaned. If dust or lint accumulate on the cutter, it will be difficult to cut the thread when the Thread Cutter button is pressed or the automatic thread cutting function is used. Clean the cutter when the thread is not easily cut.

 

  1. Follow steps 1 through 7 in “Cleaning the Race” section to remove the needle plate.

     
  2. Use the cleaning brush or a vacuum cleaner to remove any lint and dust from the cutter in the bobbin case area.

    image

    (1) Cutter

    Do not touch the cutter, otherwise injuries may result.


     
  3. Attach the needle plate.

 

If your question was not answered, have you checked other FAQs?

Have you checked the manuals?

If you need further assistance, please contact Brother customer service:

Related Models

Innov-is XP1, Innov-is XP2, Innov-is XP3

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