MFC-T920DW

FAQs & Troubleshooting

Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network

You can use a wireless (Wi-Fi) router or access point to connect your Brother machine to your mobile device.

Do you have a wireless (Wi-Fi) router or access point?

To set up your Brother machine on a wireless (Wi-Fi) network with a wireless router or access point, follow the steps below.

Write down the SSID (Network Name) and Password (Network Key) of your wireless (Wi-Fi) router or access point. You will need this information later.

After checking the network information of your wireless router or access point, go to the next step.

Make sure the Brother Mobile Connect application is installed in your mobile device.

If not, you must install the Brother Mobile Connect application onto your mobile device in order to print or scan with your Brother machine.

Click the link below for the mobile device you are using:

The latest Brother Mobile Connect version is available on Google Play Store for free.

The latest Brother Mobile Connect version is available on the Apple App Store for free.

You can also use Brother iPrint&Scan application to print and scan on your mobile device.

When you have finished installing the Brother Mobile Connect application, follow the instructions below:

*The video clip is being streamed from YouTube.

*The video clip is being streamed from YouTube.

You can set up a wireless (Wi-Fi) network connection between your machine and a mobile device without using a wireless router or access point.

Follow the steps below to set up a Brother machine on a wireless network without a wireless router or access point.

Press Settings.
Press the Up or Down arrow key to select the following:
1. Select Network. Press OK.
2. Select Wi-Fi Direct. Press OK.
3. Select Group Owner. Press OK.
4. Select On. Press OK.
5. Select Manual. Press OK.
When Wi-Fi Direct On? appears, select On. (This step might be skipped in some models.)
The machine will display the SSID (Network Name) and Password (Network Key) for a few minutes.

Write down the SSID (Network Name) and Password (Network Key). You will need this information later.

When you have finished setting up your Brother machine, follow the instructions below:

Android™

Tap the Settings icon.
Tap Wi-Fi.
If your Wi-Fi is turned off, turn it on.
Find the SSID (Network Name) you wrote down earlier, and then tap it.Find
Enter the Password (Network Key) you wrote down earlier, and then tap CONNECT.
The wireless (Wi-Fi) connection setup is complete if Connected appears under the SSID (Network Name) you selected.
Start Brother Mobile Connect and make sure your Brother machine and mobile device are connected.
If you have not install the Brother Mobile Connect, install the Brother Mobile Connect.
The latest Brother Mobile Connect version is available on Google Play Store for free.

> Click here to go to Google Play™ Store.

Apple iPhone, iPod touch or iPad

Tap the Settings icon.
Tap Wi-Fi.
If your Wi-Fi is turned off, turn it on.
Find the SSID (Network Name) you wrote down earlier, and then tap it.Find
Enter the Password (Network Key) you wrote down earlier, and then tap Join.Enter
The wireless (Wi-Fi) connection setup is complete if a check mark appears next to the SSID (Network Name) you selected.
Start Brother Mobile Connect and make sure your Brother machine and mobile device are connected.
If you have not install the Brother Mobile Connect, install the Brother Mobile Connect.
The latest Brother Mobile Connect version is available on the Apple App Store for free.

> Click here to go to the Apple App Store.